User's Manual
Table Of Contents
- Intel(R) PROSet/Wireless WiFi Connection Utility User's Guide
- Use the Intel(R) PROSet/Wireless WiFi Connection Utility
- Main Window
- Taskbar Icon and Menu Commands
- Connection Status Icons
- Wireless Network Overview
- Connect to a WiFi Network
- Network Connection Details
- Network Properties
- Personal Security
- Use Wi-Fi Protected Setup*
- Turn Wireless Radio On or Off
- Application Settings (Tools menu)
- Administrator Tool
- Adapter Settings
- Advanced Statistics (Advanced menu)
- Exclude List Management
- Profile Management
- Profile Wizard General Settings
- Security Overview
- Enterprise Security
- Application Settings (Administrator Tool)
- Administrator Password
- Advanced Settings
- Set up Profile Security
- Configure Profiles for Network (Infrastructure) Operating Mode
- Administrator Tool Settings
- Intel(R) Wireless Troubleshooter (Tools menu)
- Manual Diagnostics Tool
- Wireless Event Viewer
- Regulatory Information
- Specifications
- Customer Support
- Warranty Information
- Glossary
Back to Contents
General Troubleshooting
Intel(R) Wireless Troubleshooter
Wireless Event Viewer
Manual Diagnostics Tool
Resolving Errors
Basic Troubleshooting
Basic Troubleshooting
Problem or Symptom Possible Solution
The wireless network card cannot
connect to the access point.
Ensure that your access point is turned on, and that
you have a profile for the wireless network. The
security settings in your profile must match your
access point’s settings.
Ensure that 802.1X is disabled on both your access
point and your wireless card.
The wireless card drops
connection occasionally.
1. Move closer to the access point.
2. Power cycle access point.
3. Update access point firmware from access point
vendor support site.
4. Update the wireless LAN driver.