User's Manual

Authentication failed due to an invalid server certificate: Select
another certificate
This authentication error can be caused by an invalid server certificate.
Use the following steps to resolve this error:
1. Select the appropriate profile from the profiles list.
2. Click Properties.
3. Click Next to open the Security Settings. Enterprise Security is selected.
4. Select the appropriate 802.1X Authentication Type.
● For TTLS and PEAP profiles: Verify that the correct Authentication Type is
selected from the list. Click Next to select another certificate from the list of
installed certificates or specify another server or certificate name. Click OK.
● For TLS profiles: Click Select and choose another certificate from the list of
installed certificates and click OK.
5. To save the settings, click OK.
NOTE Certificates: The specified identity should match who the certificate is issued to and
should be registered on the authentication server (for example, RADIUS server) that is used
by the authenticator. Your certificate must be valid with respect to the authentication server.
This requirement depends on the authentication server and generally means that the
authentication server must know the issuer of your certificate as a Certificate Authority. You
should be logged in with the same user name you used when the certificate was installed.
Authentication failed because the AAA server is unavailable
The WiFi adapter is associated to the access point, but the 802.1X authentication cannot be
completed because of a response from the authentication server.
Use the following steps to resolve this error:
1. Select the profile
2. Click Connect and attempt to associate with the network and authenticate with the
server.
The AAA Server rejected the EAP method
This error occurs when the AAA Server does not accept the configured authentication.