User's Manual

If your phone is not working correctly, check the points here before

returning it for repair. Whatever the problem, you should first check that:

• You have installed the base unit correctly, and it is plugged into

the phone line and the main power socket.

• The main power is switched on at the socket.

• You have installed the batteries into the handset.

If the problem persists, please contact your local stockist.

Never attempt any repairs or adjustments yourself – you could make the

problem worse and invalidate your guarantee.

Problems with making and answering calls:

“I cannot make or answer calls.”

• Try moving the handset closer to the base unit.

• If this doesn’t work, try a different position for the base unit – perhaps

higher up if possible.

• The battery charge level may be low – place the handset in the

charging cradle of the base unit to recharge the battery.

• Switch off the power at the main socket, wait a few seconds and

then switch the power back on, this may solve the problem.

“When I press keys on my handset, digits appear on the display but

I cannot make an outside call.”

• Try moving the handset closer to the base unit.

• If this doesn’t work, try a different position for the base unit. Make

sure it is not near any electrical equipment, such as another phone,

TV, radio, washing machine, fridge, etc. If possible, position the

base unit higher up.

• If any other handsets are registered to the same base unit, make

sure they are not already on a call – if they are you will see

your own handset.

• You may need to change the dial type setting to Pulse dialing if

your local phone exchange does not support Tone dialing.

TROUBLESHOOTING

HANDSET / BASE UNIT