Users Manual Part 8

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Frequently Asked Questions and Troubleshooting 2626 Frequently Asked Questions and Troubleshooting
To delete the Omnipod 5 App:
1. Open Google Play.
2. Tap Menu.
3. Tap My apps & game.
4. Tap on the app or game.
5. Tap Uninstall.
26.8. Device Complaints
If you have a problem with your System, contact Customer Care at 1-800-591-
3455. You may be asked to share device data.
To share device data:
1. Ensure a working Wi-Fi connection.
2. Go to: Menu button ( ) > About
3. Tap Send les to Customer Care.
4. Enter the PIN provided by Customer Care.
If you see an exclamation mark (!) icon, alert your Customer Care representative.
Navigate to the Home Screen to clear the (!) icon. If the icon persists, restart your
controller.
If this occurs: Data upload is pending.
If this occurs: Data upload is full.