Users Manual Part 7

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Frequently Asked Questions and Troubleshooting 2626 Frequently Asked Questions and Troubleshooting
• DEACTIVATE POD: is should not be your rst choice. Select this option to
deactivate the Pod when CHECK STATUS is unsuccessful.
Error when activating a Pod
If a communication error occurs during Pod activation, the following options
become available:
• DISCARD POD: is should not be your rst choice. Select this option to stop
attempting to use this Pod.
• TRY AGAIN: Select this option to attempt to re-establish communication.
Error when deactivating a Pod
If a communication error occurs during Pod deactivation, the following options
become available:
• DISCARD POD: Select this option if the TRY AGAIN option has not resolved
the problem. is will tell your Omnipod 5 System to unpair from that Pod.
e Omnipod 5 App instructs you to remove your Pod and tap CONTINUE.
• TRY AGAIN: Select this option to attempt to re-establish communication.
Note: Aer selecting the discard option, you can prevent future alarms from
the discarded Pod by following the instructions in "13.9. Silencing Unresolved
Alarms" on page 197.
Note: If there is an unconrmed bolus when you discard a Pod, the Omnipod
5 System does not know how much of the bolus was delivered. erefore, the
Omnipod 5 System temporarily disables the SmartBolus Calculator for a period
equal to your Duration of Insulin Action setting. If you tap the Bolus button while
the SmartBolus Calculator is disabled, the Omnipod 5 App displays a message
that says "SmartBolus Calculator temporarily disabled." You can deliver a manual
bolus when the SmartBolus Calculator is disabled.
26.6. About Keeping Your Omnipod 5 Controller and/or
Smartphone Nearby
You will use your Controller or smartphone to activate a new Pod every 2–3 days.
Aer you activate a Pod, you will start receiving insulin based on your active Basal
Program in Manual Mode, whether or not your Controller or smartphone is
nearby. You will need to access the App, however, to resolve any alerts or alarms
that may originate from your Pod, to deliver a bolus, or check the status of your
System and glucose.
Aer you enter the CGM transmitter serial number into the Omnipod 5 App
and use the Dexcom G6 app on your smartphone to activate your sensor, you
can switch from Manual Mode to Automated Mode. In Automated Mode, the