Users Manual Part 4
183
Alarms, Action and Reminder Notications 1313 Alarms, Action and Reminder Notications
Device Not Compatible
Warning: You will NOT be able to use the Omnipod 5 App if:
• You have not installed a required update to the Omnipod 5 App
• An update for the Omnipod 5 App is not yet available to x a known issue
• Your smartphone device is no longer compatible with use of the Omnipod
5 App
• e operating system of your smartphone has not yet been tested for safety
by Insulet
Use the Insulet-provided Controller or a dierent insulin delivery method.
Failure to deactivate your Pod and use another form of insulin delivery
could result in over-delivery or under-delivery of insulin. is can lead to
hypoglycemia or hyperglycemia.
Note: If you get this message while using the Controller, call Customer Care.
Screen Alert Description
Omnipod 5 App: Why it occurs: Your smartphone is
incompatible with the Omnipod 5 System,
and an update will not x the problem.
Pod sound: None
Smartphone sound and vibration:
• 3 second tone
• 3 second vibration
• No repetition
What to do:
1. If you have an active Pod, tap
DEACTIVATE POD. (is option only
appears if you have an active Pod.)
2. Find out if your smartphone is on the
compatible device list here:
https://www.omnipod.com/compatibility