Users Manual Part 4

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Alarms, Action and Reminder Notications 1313 Alarms, Action and Reminder Notications
13.1. Types of Alarms and Notications
Warning: ALWAYS contact Customer Care if your Omnipod 5 System
Controller is damaged and not working properly. If a Controller replacement
is needed, ALWAYS consult with your healthcare provider to get instructions
on using other backup insulin delivery methods, like insulin injections. Be
sure to check your glucose frequently.
Caution: DO NOT stop the Omnipod 5 App in a way that stops it from
running in the background (called force stopping) on your smartphone. e
Omnipod 5 App must be open or be running in the background in order to
display and sound alarms on the smartphone. If the App is not running, you
could miss important alarms and notications on the smartphone. If you do
not hear alarms and notications from your smartphone, you might not make
the changes you need to make to your therapy in a timely manner. Your Pod will
continue to operate and sound alarms. In addition, if you stop the Omnipod 5
App while sending commands to the Pod, the command can be interrupted and
may not be completed.
Caution: AVOID setting your Controller or smartphone to Silent, Vibrate or
any other setting that prevents you from hearing alarms and notications from
your Omnipod 5 App, such as Digital Wellbeing for Android tools that limit
sounds and notications. If you do not hear alarms and notications from your
Controller or smartphone, you might not make the changes you need to make
to your insulin therapy in a timely manner. Your Pod will still sound, and you
will be able see the Alarm or Notication displayed on the Omnipod 5 App. See
"13.3. Sounds and Vibrations" on page 157 to learn how to manage sounds and
vibrations.
Note: e Omnipod 5 App on your smartphone requires Do Not Disturb
permission and Notications to be turned ON to ensure you always receive
important safety alarms. You cannot use the App until Do Not Disturb permission
is provided and Notications is turned ON.
e Omnipod 5 System generates the following types of alarms and notications:
• Alarms:
• Hazard alarms are high-priority alarms that indicate a serious
problem has occurred, and you may need to remove your Pod. Hazard
Alarms will repeat every15 minutes until acknowledged. e audible
alarm on the Pod will continue until acknowledged in the Omnipod 5
App. See "13.6. Hazard Alarm List" on page 163.
• In general, only one hazard alarm can occur at a time. In the unlikely even
that a Pod and Omnipod 5 App hazard alarm occur simultaneously, the