Use Instructions

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Appendix
Limited Express Warranty, Disclaimer, and
Limitation of Remedies for the Controller and Pods
LIMITED EXPRESS WARRANTY, DISCLAIMER OF IMPLIED WARRANTIES AND LIMITATION
OF REMEDIES FOR THE Omnipod 5 AUTOMATED INSULIN DELIVERY SYSTEM HANDHELD
CONTROLLER AND PODS (United States of America)
LIMITED EXPRESS WARRANTY COVERAGE
Limited Warranty Coverage for the Omnipod 5 Automated Insulin Delivery System Handheld
Controller
Subject to the terms and conditions stated herein (“Limited Express Warranty”), Insulet
Corporation (“Insulet”) warrants to you, the original purchaser of the Omnipod 5 Automated
Insulin Delivery System (“Omnipod 5 System”), that, if Insulet determines, during the
period of four (4) years from the date of purchase, that the Omnipod 5 System handheld
hardware controller (“Controller”) included in your shipment manifests a defect in material
or workmanship while utilized under normal use and conditions, Insulet will either repair or
replace, at its sole option, the Controller. is four-year (4) warranty period applies only to
new Controllers and, in the event the Controller is repaired or replaced, the warranty period
shall not be extended or reset. us, if Insulet replaces a Controller under this Limited Express
Warranty, the warranty coverage for the replacement Controller shall expire four (4) years from
the date of purchase of the original Controller.
Limited Warranty Coverage for the Omnipod 5 Automated Insulin Delivery System Pods
Subject to this Limited Express Warranty, Insulet warrants to you, the original purchaser of
the Omnipod 5 Automated Insulin Delivery System, that, if Insulet determines, during the
period of eighteen (18) months from the date of manufacture and seventy-two (72) hours
from the time of activation, that an unexpired Omnipod 5 Automated Insulin Delivery
System Pod (“Pod”) included in your shipment manifests a defect in material or workmanship
while utilized under normal use and conditions, Insulet will replace the Pod. To be eligible
for replacement, the activation of the Pod must fall within both time periods (i.e. occur on or
before the expiration date printed on the label with a manufacture date no more than eighteen
(18) months before and on or before a time no more than seventy-two (72) hours before you
notify Insulet of the claim).
is eighteen (18) month and seventy-two (72) hour warranty period applies only to new
Pods and, in the event a Pod is replaced, the warranty period shall not be extended or reset.
us, if Insulet replaces a Pod under this Limited Express Warranty, the warranty coverage
for the replacement Pod shall expire either eighteen (18) months from the manufacture date
of the original Pod or seventy-two (72) hours from the time of activation of the original Pod,
whichever occurs rst.
LIMITED EXPRESS WARRANTY TERMS AND CONDITIONS
Claim Procedure
To be eligible for this Limited Express Warranty, you must notify Insulet of the claimed defect
with the Controller or the Pod within the applicable warranty periods by calling Customer
Care at 1-800-591-3455 (from outside the USA: 1-978-600-7850). For a claim involving the
Controller, you must provide the Controller serial number and a description of the claimed
defect. For a claim involving a Pod, you must provide the Pod lot number and a description of
the claimed defect. You may also be required to verify the date of purchase of the Controller
and/or the Pod, the manufacture date of the Pod and the time of activation of the Pod. Your
failure to follow any of the above steps may result in the denial of coverage under this Limited
Express Warranty. Unless Insulet elects to repair the Controller (which may include, but is
Effective Date: 22DEC2020, PCO-000267