Product Info

197
Alarms, Action and Reminder Notications20
Omnipod5 memory corruption
Cause
An unexpected error is
detected in the Omnipod 5
app.
Vibration/Tone
e Omnipod 5 app sounds
the alarm, if enabled.
What to do
1. Tap OK to acknowledge
or silence the alarm.
You see a message
asking you to remove
your Pod and reset the
Omnipod 5 app.
2. Call Customer Care
immediately.
3. Check your blood
glucose.
Pod Error
Cause
e Pod detects an
unexpected error.
Vibration/Tone
e Pod sounds the alarm.
e Omnipod 5 app also
sounds the alarm, if enabled.
What to do
1. Tap OK, DEACTIVATE
POD NOW.
2. Change your Pod.
3. Check your blood
glucose.
Trouble-
shooting
Effective Date: 22DEC2020, PCO-000267