Product Info

196
20Alarms, Action and Reminder Notications
Omnipod5 error
Cause
An unexpected error is
detected in the Omnipod 5
app.
Note: If your Omnipod5
app stopped and restarted
on its own, you may have
noticed the app ashing
white for a few seconds
before you saw this screen.
Vibration/Tone
e Omnipod 5 app sounds
the alarm if enabled.
What to do
1. Tap OK to acknowledge
or silence the alarm.
Note: Depending on
the cause of this error,
the controller may
restart aer you tap OK.
Whether or not that
happens, continue with
the following steps.
2. Call Customer Care
immediately.
3. Check your blood
glucose.
Trouble-
shooting
Effective Date: 22DEC2020, PCO-000267