Product Info
194
20Alarms, Action and Reminder Notications
20.6. Responding to Alarms
Although you do not have to keep your Omnipod 5 or Dexcom G6 app close to
remain in Automated Mode, both apps provide important information including
recent insulin delivery, alerts, and alarms; so it is recommended that you keep
these apps nearby.
Tip: Keep your apps nearby so you can quickly review and respond to important
alarms and notications.
To respond to a hazard alarm or advisory alarm:
1. Wake up your controller. e Lock screen shows an alarm message along
with the hazard alarm (
) icon or advisory alarm ( ) icon.
2. Aer unlocking your Omnipod 5 app, follow the on-screen instructions or
see the individual alarm details starting on page 194.
Note: You can use your Omnipod 5 app even if you do not address an advisory
alarm immediately. However, you must acknowledge a hazard alarm before you
can use your Omnipod 5 app for anything else.
Tip: If you follow the Omnipod 5 app's instructions and are still not able to silence a
hazard alarm, see "20.10. Silencing Alarms" on page 217.
Note: If a temp basal or extended bolus is running when a Pod hazard alarm
occurs, the Omnipod 5 app informs you that it was canceled.
Note: If your controller or smartphone has sound and vibration turned OFF, you
will miss the Omnipod 5 app tones described in this User Guide.
20.7. Hazard Alarm List
Hazard alarms make you aware of serious situations. Always respond to a hazard
alarm immediately. Some alarm messages give you a unique number called a
reference number. Give that number to Customer Care when you call about that
alarm.
Warning: Respond to hazard alarms as soon as possible. Pod hazard
alarms indicate that insulin delivery has stopped. Failure to respond to a
hazard alarm can result in hyperglycemia.
Trouble-
shooting
Effective Date: 22DEC2020, PCO-000267