Product Info
182
19Managing Software Updates
19.1. Insulet-provided Controller
When connected to a network, the Omnipod 5 controller oers over-the-
air updates when a soware update is available. ere are two types of
updates for the Omnipod 5 controller: OS (Operating System) updates and
Omnipod 5 app updates. OS update refers to updating the operating system of the
controller. Omnipod 5 app update refers to updating the Omnipod 5 app on the
controller. When an update is available, you will receive a notication prompting
you to update. It is important to note that you will not be able to navigate in the
Omnipod 5 app during an Omnipod 5 update; however, your insulin therapy will
not be impacted. e Pod will continue delivering insulin and will re-establish
connection with the Omnipod 5 app once the update is complete.
Note: e controller must be connected to a network to receive over-the-air
updates. If you turn Airplane mode ON, you may miss important updates.
Note: All updates on the controller that are considered optional require a Wi-Fi
connection.
Note: If you have an immediate bolus in progress, soware updates will be
delayed until the bolus is complete.
Caution: Make sure your controller battery has adequate charge prior to
installing a soware update.
Operating System (OS) update
Operating System (OS) updates may be either "optional" or "forced". Forced
updates require you to perform the update immediately before you can use the
Omnipod 5 app. Optional updates may be pushed o to a later time.
To download and install an OS update on the controller:
1. Ensure your controller is currently charging or the battery is charged to above
40%.
Note: If your controller is currently charging, the battery must be above 20%.
2. Tap Update Now.
e Omnipod 5 controller will begin to update.
Once the update is complete, you will see a conrmation screen.
If the update is not considered forced, you may select Not Now to delay the update
to a later time; however, it is recommended that you update the OS as soon as
the update becomes available. If you choose to postpone an optional update, you
can manually update at any time. Aer 72 hours have passed, you will receive a
notication every 24 hours reminding you to update.
Settings
History
Updates
Effective Date: 22DEC2020, PCO-000267