User's Manual

Respond to hazard alarms
Due to the serious nature of hazard alarms, you must act
promptly to resolve them.
1. Acknowledge the alarm condition by pressing OK, which
silences the alarm.
2. Deactivate and remove the current pump (see Chapter 5,
The iXL Pump).
3. Activate and attach a new pump (see Chapter 5, The iXL
Pump).
For a hazard alarm caused by a stuck key, remote error,
or system error that displays, “Call Insulet immediately,”
remove the pump and call Insulet immediately for
instructions. The 24-hour support line is [phone].
Be Aware: Hazard and Advisory Alarms 9
Hazard Alarms
iXL™ Diabetes Management System User Guide: Be Aware: Hazard and Advisory Alarms 87