User's Manual

Be Aware: Hazard and Advisory Alarms

iXL™ Diabetes Management System User Guide: Be Aware: Hazard and Advisory Alarms 91

Advisory Alarms

Alarm Type Source Beep pattern and escalation process Action to resolve

Stuck key detected

Remote 3 sets of beeps every 3 minutes for 60 Check key to resolve.

minutes. If key remains stuck, press

Fail.

Escalates to “Stuck key” hazard alarm if

not resolved within 60 minutes of if you

press

Fail.

Respond to advisory alarms

For an advisory alarm caused by a low reservoir or pump

expiration

1. Acknowledge the alarm condition by pressing

OK,

which silences the alarm.

2. Deactivate and remove the current pump (see Chapter

5, The iXL Pump).

3. Attach and activate a new pump (see Chapter 5, The iXL

Pump).

For an advisory alarm caused by

Auto off or End of

suspend

, simply press OK.

For an advisory alarm caused by a

stuck key, press the

soft key or button named in the on-screen message. If

this does not resolve the problem, press

Fail. This action

results in a hazard alarm with instructions to call Insulet

support for assistance.