User Manual

28
Troubleshooting
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Problem Possible Reason Solution
Air fryer oven is
plugged in but will
not turn on
The appliance is not
properly plugged in
Ensure the power cord is plugged into the outlet rmly.
Outlet is not powered
Plug in another appliance to the same plug to test the
circuit.
Move the air fryer oven to another plug.
Door is open Ensure the oven door is closed.
Black smoke is
coming from air
fryer oven
Stop cooking immediately. Cancel the Smart Program, then
unplug the oven and allow it to cool to room temperature.
Using an oil with a low
smoke point
Choose a neutral oil with a high smoke point, such
as Virgin or Extra Virgin Olive Oil, Avocado, Canola,
Soybean, Safower, or Rice Bran.
Food residue on the
bottom of the cooking
chamber, or accessories
Remove all accessories from the cooking chamber and
clean the area as well as all accessories thoroughly.
Faulty circuit or heating
element
Contact Customer Care.
Note: Do not attempt to repair the appliance.
White smoke is
coming from air
fryer oven
Cooking foods with
high fat content, such
as bacon, sausage, and
hamburger
Avoid air frying foods with a high fat content.
Check drip pan for excess oil or fat and carefully remove
as needed.
Water is vaporizing
producing thick steam
Pat dry moist food ingredients before air frying.
Do not add water or other liquid to cooking chamber
when air frying.
Seasoning on food has
blown into element
Be mindful when seasoning food.
Spray vegetables and meats before adding seasoning
so they adhere to the ingredients.
All lights
ash and
a code
appears on
the display
E1
Broken circuit of the
thermal sensor
Contact Customer Care.
E2
Short circuit of the
thermal sensor
Contact Customer Care.
Any other servicing should be performed by an authorized service representative.
CAUTION