User Guide

3. Possible Reason: Too much milk in inner pot | Solution: Run the pasteurization cycle a
second time
LID
Difficulty with closing LID
1. Possible Reason: Sealing ring not properly installed | Solution: Reposition sealing ring,
ensure it is snug behind sealing ring rack
2. Possible Reason: Float valve in the popped-up position | Solution: Gently press the
float valve downward with a long utensil
3. Possible Reason: Contents in cooker are still hot enough to produce steam | Solution:
Turn steam release handle towards “Venting” position, then lower lid onto cooker
base slowly, allowing heat to dissipate
STEAM RELEASES FROM STEAM RELEASE HANDLE
1. Possible Reason: Not enough liquid in the inner pot | Solution: Add 1 1/2 cups (325mL /
12oz) of a thin cooking liquid to inner pot
2. Possible Reason: Pressure sensor control failure | Solution: Turn cooker OFF and
contact Customer Care
3. Possible Reason: Steam release handle/valve not seated properly | Solution: Turn
cooker OFF; remove and re-install steam release handle/valve
LED FLASHES WITH C9 CODE APPEARING ON SCREEN
Possible Reason: Faulty Bluetooth module. Cannot connect to mobile device via Bluetooth any-
more | Solution: You can continue to use the unit without any safety concern. Press any
function key (e.g. Soup) to stop the message.