User Manual

Replace the sealing ring
Remove the sealing ring and check for this.
Contact the Customer Care Team
Clean the sealing ring
Open then close the lid again
Install the sealing ring
Problem Possible Reason Solution
Difficulty closing
the lid
Sealing ring not seated properly
Adjust sealing ring, ensure it is fully seated
behind ring rack
Gently press the float valve downFloat valve stuck in popped-up
position
Lower lid onto cooker base slowly, allowing
heat to dissipate
Contents in cooker are still heated
Cooker is still under pressure
Ensure the pressure has released fullyFloat valve stuck in
popped-up position
To release the vacuum, touch the Venting
field to toggle to QR
Cooling of inner pot may create
suction, causing inner pot to
adhere to the lid
Difficulty opening
the lid
Lid is stuck to
inner pot
34
Touch Venting field, select NR. If pressure
has not fully released after 60 minutes;
contact the Customer Care Team
The topics covered in the following table do not always indicate a faulty cooker. Please
examine the cooker carefully. If you require support, contact the Customer Care Team:
• Create a Ticket: www.support.instantpot.com
• Live Chat: www.instantpot.com/#Chat
• Email: [e-mail]
• Call: 1-800-828-7280
• Tips, videos, and FAQs: www.InstantPot.com
Instant Pot
®
parts and accessories are available on our online store:
www.store.instantpot.com
Register your Instant Brands™ appliance here: www.instantpot.com/support/register
Sealing ring damaged
No sealing ring in lid
Ring rack is warped or off-centre
Food particles attached to ring
Lid not closed properly
Check for deformation and contact the
Customer Care Team
Inner pot rim may be misshapen
Steam leaks from
side of lid
Troubleshooting