User Manual

22
10 Display remains blank
aer connecng the
power cord
Bad power connecon or no
power.
Inspect the power cord to en-
sure a good connecon, check
the power outlet is
acve.
Cooker’s electrical fuse was
blown
Contact support online
11 All LEDs
ash with
a code
appearing
on screen
C1 code Faulty temperature sensor
(cannot be detected)
Contact support online
C2 code Faulty temperature sensor
(short circuited)
Contact support online
C5 code Temperature is too high
because inner pot is not
placed
Put in the inner pot properly
Temperature is too high
because there is no water in
inner pot
Put food and water in the inner
pot
C6 code Faulty pressure sensor Contact support online
C9 code
Faulty Bluetooth module.
Cannot connect to mobile
device via Bluetooth any-
more
You can connue to use the
unit without any safety con-
cern. Press any funcon key
(e.g. Soup) to stop the mes-
sage.
12
Rice half cooked or too
hard
Too lile water Adjust dry-rice and water rao
according to recipe
Cover opened prematurely Aer cooking cycle completes,
leave the cover on for 5 more
minutes
13 Rice too so Too much water Adjust dry-rice and water rao
according to recipe
14
Intermient beeping
aer the cooker starts
for a while
Indicaon of overheang.
The cooker has reduced the
heang temperature, and
may not reach cooking pres-
sure
Possibly starch deposits at the
boom of the inner pot, which
have clogged heat dissipaon.
Stop the cooker and inspect the
boom of the inner pot
15
Smart Cooker App can-
not connect to the
cooker
This is a known iOS issue
with Bluetooth connecons
Reboot your mobile device,
unplug the cooker and plug it
back on power in 20 seconds
16
Occasional cking or
light cracking sound
The normal sound of power
switching and expanding
pressure board in changing
temperature
Nothing to be worried about
Wet inner pot boom. Wipe inner pot boom dry
before cooking
Troubleshoong Table (Cont… )
Problem Possible Reason Soluon