User Guide

19
Troubleshooting Table
Problem
Possible Reason
Solution
1
Difficult to close the lid
Sealing ring not installed
properly
Position the sealing ring well
Float valve in the popped-up
position
Slightly press the float valve
downward
2
Difficult to open the lid
Pressure exists inside the
cooker
Position the pressure release
valve to the venting position
to reduce the internal pres-
sure. Open the lid after the
pressure is completely
released.
Float valve stuck at the
popped-up position
Press the float valve lightly
with a pen or chopstick.
3
Steam leaks from the
side of the lid
No sealing ring Install the sealing ring
Sealing ring damaged Replace the sealing ring
Food debris attached to the
sealing ring
Clean the sealing ring
Lid not closed properly Open then close the lid again
4
Steam leaks from float
valve for over 2
minutes
Food debris on the float valve
silicone seal
Clean the float valve silicone
seal
Float valve silicone ring worn-
out
Replace the float valve silicone
ring
5
Float valve unable to
rise
Too little food or water in
inner pot
Add water according to the
recipe
Float valve obstructed by the
lid locking pin
Close the lid completely, see
“Cooking Preparation” section
6
Steam comes out from
t
h
6
e p re ssu re rele as e
valve non-stop
Pressure release handle not
in sealing position
Turn the pressure release
handle to the sealing position
Pressure control fails Contact support online
7
D
7
isplay flashes “Lid”
Lid is not in the correct posi-
tion for the selected program
Close the lid for pressure
cooking or open the lid for
sautéing