User Manual

Troubleshooting
If you experience any problems with the cooker, need technical assistance or product
return information, please contact the Instant Pot support team using the methods

www.InstantPot.com/support/
[e-mail]

www.InstantPot.com/faq/
The issues in the following tables do not always indicate a faulty cooker. Please examine
the cooker carefully before contacting the support team.

Problem Possible reason
Sealing ring not installed
properly
Position the sealing ring
Solution
Float valve in the popped-up
position

downward
1
2

Pressure inside the cooker
Position the steam release
handle to the venting
position to release the
internal pressure. Open the
lid after the pressure is
completely released

Float valve stuck at the
popped-up position due to
debris or stickiness from
food
Ensure steam is completely
released by turning steam
release handle to Venting

lightly with a long utensil.
Open the lid cautiously and

before the next use.