User's Manual

15
Troubleshooting
Problem Possible Reason Solution
Difculty
opening the
pressure
cooking lid
Pressure inside the cooker.
Release pressure according to recipe; only
open lid after oat valve has dropped down.
WARNING
Contents may be under
pressure; to avoid scalding injury, do not attempt
to force lid open.
Float valve stuck in the popped-
up position due to food debris
or residue.
Ensure steam is completely released by quick-
releasing pressure, then press oat valve gently
with a long utensil. Open lid carefully and
thoroughly clean oat valve, surrounding area
and lid before next use.
Inner pot is
stuck to pressure
cooking lid
when cooker
is opened
Cooling of inner pot may create
suction, causing inner pot to
adhere to the lid.
To release the vacuum, press quick release
button down until it clicks into “Vent” position.
Steam leaks
from side
of pressure
cooking lid
No sealing ring in lid. Fit sealing ring.
Sealing ring damaged or not
properly tted.
Replace sealing ring.
Food debris attached to sealing
ring.
Remove sealing ring and clean thoroughly.
Lid not closed properly. Open, then close lid.
Sealing ring rack is warped or
off-centre.
Remove sealing ring from lid, check sealing
ring rack for bends or warps.
Contact Customer Care.
Inner pot rim may be
misshapen.
Check for deformation, contact Customer
Care.
Float valve
does not rise
Food debris on oat valve or
oat valve silicone cap.
Remove oat valve from lid and clean
thoroughly; perform “Initial Test Run” to check
operation and record ndings.
Contact Customer Care.
Too little liquid in the inner pot.
Check for scorching on bottom of inner pot.
Add 375 ml of a thin cooking liquid to inner pot.
Float valve silicone cap
damaged or missing.
Fit or replace oat valve.
Float valve obstructed by lid-
locking mechanism.
Tap oat valve with a long utensil. If the oat
valve does not drop, turn the cooker off.
Contact Customer Care.
Any other servicing should be performed by an authorised service representative.