Use and Care Manual

9
Problem Possible Reason Solution
Steam leaks
from side
of pressure
cooking lid
No sealing ring in lid. Install sealing ring.
Sealing ring damaged or not properly
installed.
Replace sealing ring.
Food debris attached to sealing ring. Remove sealing ring and clean thoroughly.
Lid not closed properly. Open, then close lid.
Sealing ring rack is warped or off-center.
Remove sealing ring from lid, check sealing ring rack for
bends or warps. Contact Customer Care at instantpot.
com/support or 1-800-828-7280.
Inner pot rim may be misshapen.
Check for deformation contact Customer Care at
instantpot.com/support or 1-800-828-7280.
Float valve
does not rise
Food debris on float valve or float valve
silicone cap.
Remove oat valve from lid and clean thoroughly;
perform “Initial Test Run” to check for function and record
ndings. Contact Customer Care at
instantpot.com/support or 1-800-828-7280.
Too little liquid in the inner pot.
Check for scorching on bottom of inner pot. Add 1 1/2
cups of a thin cooking liquid to inner pot.
Float valve silicone cap damaged or
missing.
Install or replace oat valve.
Float valve obstructed by lid-locking
mechanism.
Tap oat valve with a long utensil. If the oat valve does
not drop, turn the cooker off.
Contact CustomerCare Customer Care at instantpot.
com/support or 1-800-828-7280.
Steam gushes
from steam
release valve
when quick
release button
is in “Seal”
position
Pressure sensor control failure
Contact Customer Care at instantpot.com/support or
1-800-828-7280.
Steam release valve not seated properly
Flick quick release button to ensure it is in the
“Seal” position.
Display remains
blank after
connecting the
power cord
Bad power connection or no power
Inspect power cord for damage. If damage is noticed,
contact Customer Care at instantpot.com/support or
1-800-828-7280.
Check outlet to ensure it is powered.
Cooker’s electrical fuse has blown
Contact Customer Care at instantpot.com/support or
1-800-828-7280.
No heat in the inner pot.
Perform “Initial Test Run” to check for function andrecord
ndings. Contact Customer Care at instantpot.com/
support or 1-800-828-7280.
Inner pot base may be damaged.
Perform “Initial Test Run” to check for function andrecord
ndings. Customer Care at
instantpot.com/support or 1-800-828-7280.
Minor steam
leaking/hissing
from steam
release valve
during cook
cycle
Quick release button not in “Seal”
position.
Flick quick release button to ensure it is in the
“Seal” position.
Cooker is regulating excess pressure. This is normal. No action required.
Troubleshooting