Use and Care Manual

17
release pipe assembly.
4. Clean the cooker body with clean damp cloth. Do not immerse the cooker into water. Do not
use a wet cloth to clean the pot while the power cord is plugged into the power outlet.

If you experience any problem with the appliance, please DO NOT return the product to the
retail store or online merchant. For technical assistance and product return informaon, please:
 Create a support cket at www.InstantPot.com/support/
 Email to [e-mail]
 Or call 1800 828-7280 for Instant Pot customer care team
The cases in the following tables do not always indicate a faulty cooker. Please examine the cooker
carefully before contacng the support for repair. You can also nd help videos and FAQ on
www.InstantPot.com/faq/
Problem Possible Reason Soluon
1
Dicult to close the lid
Sealing ring not installed
properly
Posion the sealing ring well
Float valve in the popped-up
posion
Press the oat valve lightly
downwards
2
Dicult to open the lid
Pressure exists inside the
cooker
Use the steam release handle
to reduce the internal pressure.
Open the lid aer the pressure
is completely released.
Float valve stuck at the
popped-up posion
Press the oat valve lightly with
a pen or chopsck.
3
Steam leaks from the
side of the lid
No sealing ring Install the sealing ring
Sealing ring damaged Replace the sealing ring
Food debris aached to the
sealing ring
Clean the sealing ring
Lid not closed properly Open then Close the lid again
4 Steam leaks from oat
valve for over 2
minutes
Food debris on the oat valve
silicone seal
Clean the oat valve silicone
seal
Float valve silicone ring worn-
out
Replace the oat valve silicone
ring
5 Float valve unable to
rise
Too lile food or water in
inner pot
Add water according to the
recipe
Float valve obstructed by the
lid locking pin
Close the lid completely, see
“Cooking Preparaon” secon
Troubleshoong Table