User Manual

49
Error Codes
Problem Possible Reason Solution
Error code
appears on
display and
cooker beeps
continuously
C1
C2
C6
C6H
C6L
Faultysensor ContactCustomerCare.
C5
Temperatureistoohigh
becauseinnerpotisnot
placedinthecooker
base
PressCancelandwaitforheatingelementto
cool;ensuretherearenoforeignobjectsin
cookerbase;insertorrepositioninnerpotin
cookerbaseandre-entercommands.
Temperatureistoohigh
becausethereisno
waterininnerpot
Checkforscorchingonbottomofinnerpot;
removeifnecessary.
Addthin,water-basedliquidtoinnerpot
basedonsize:
3Qt-1cup|6Qt-11/2cups
8Qt-2cups
C7
or
NoPr
Heatelementhasfailed ContactCustomerCare
Notenoughliquid
Addthin,water-basedliquidtoinnerpot
basedonsize:
3Qt-1cup|6Qt-11/2cups
8Qt-2cups
Steamreleasehandleis
inthe“Venting”position
Turnsteamreleasehandleto“Sealing”
position.
Lid
Lidisnotinthecorrect
positionfortheselected
program
Openandclosethelid.
DonotusealidwhenusingSauté.
OvHt/
Burn/
Foodburn
Hightemperature
detectedatbottom
ofinnerpot;cooker
automaticallyreduces
temperaturetoavoid
overheating
Starchdepositsatthebottomoftheinnerpot
mayhaveblockedheatdissipation.
Turnthecookeroff,releasepressure
accordingtotherecipe,andinspectthe
bottomoftheinnerpot.
PrSE
Pressurehas
accumulatedduringa
non-pressurecooking
program
Turnsteamreleasehandleto“Venting”
position.
Iftheproblemspersistorforanyserviceissue,contactanauthorizedservicerepresentative
atsupport@instantpot.comorbycreatingasupportticketinstantpot.com/support.
DONOTATTEMPTTOSERVICETHEAPPLIANCEYOURSELF.