User Manual

48
Troubleshooting
Problem Possible Reason Solution
Float valve
does not rise
Fooddebrisonoat
valveoroatvalve
siliconecap
Removeoatvalvefromlidandcleanthoroughly;
perform"Initial Test Run"tocheckforfunction;
contactCustomerCare
Toolittleliquidinthe
innerpot
Checkforscorchingonbottomofinnerpot;add
11/2cups(12oz/325mL)liquidtoinnerpot
Floatvalvesiliconecap
worn,damagedormissing
Installorreplaceoatvalve
Floatvalveobstructedby
lid-lockingmechanism
Tapoatvalvewithalongutensil.Ifnotresolved,
turncookeroffandremovesmallpartsfromlid;
cleanthoroughlyandre-install,thenperform
"Initial Test Run"tocheckforfunction;contact
CustomerCare
Noheatintheinnerpot
Perform"Initial Test Run"tocheckforfunction;
contactCustomerCare
Innerpotbasemaybe
damaged
Perform"Initial Test Run"tocheckforfunction;
contactCustomerCare
Minor steam
leaking/hissing
from steam
release handle
during cook cycle
Steamreleasehandle
notin"Sealing"position
Turnsteamreleasehandleto"Sealing"position
Cookerisregulating
excesspressure
Thisisnormal;noactionrequired
Steam gushes
from steam
release handle
when in "Sealing"
position
Notenoughliquidinthe
innerpot
Add11/2cups(12oz/325mL)ofathincooking
liquidtoinnerpot
Pressuresensorcontrol
failure
ContactCustomerCare
Steamreleasehandle
notseatedproperly
Turnsteamreleasehandleto"Sealing"position
Display remains
blank after
connecting the
power cord
Badpowerconnection
ornopower
Inspectpowercord;ensuredetachablepower
cordispluggedtightlyintobasepowersocket;
checkoutlettoensureitispowered
Cooker'selectricalfuse
hasblown
ContactCustomerCare
Occasional
clicking or light
cracking sound
Thesoundofpower
switchingandexpanding
pressureboardwhen
changingtemperatures
Thisisnormal;noactionrequired
Bottomoftheinnerpot
iswet
Wipebottomofinnerpot,andensureheating
elementisdrybeforecooking