User manual

23
PROBLEM POSSIBLE CAUSE SOLUTION
Waste Xpress unit is extremely wet. Excessive moisture in waste being
processed or high volume of liquids
being processed through system.
No flow control valve in cold water
line – full line flow from source being
directed to system.
Slow down feed rate of waste to disposer
while processing.
Do not process large volumes of watery
waste by itself - balance waste mix with
other types of food waste and/or disposables
Call for service.
Water (non-vapor) exiting discharge
chute while system is running.
High grease content in waste mix.
Build-up on screen is not being
cleaned sufficiently and is causing
a "chimney" to form. Hot water
spray cycle "on" time is insufficient
to keep screen clean affecting
water drainage.
Call for service.
Processed waste is draining from
cabinet at outlet to sewer – no
waste exiting Waste Xpress unit at
discharge chute.
Auger is running in wrong rotation.
Auger screen pan is facing back
of machine – processed waste
falling into base of cabinet and
exiting at outlet.
Call for service.
Reverse auger screen (see Cleaning
Instructions section on page 17).
WASTE XPRESS TROUBLESHOOTING
If the Waste Xpress remains inoperative after following this troubleshooting guide, contact InSinkErator’s service department at
1-800-845-8345 for the location of the nearest approved service agency.
Troubleshooting