USER GUIDE 20.9 Cu. Ft. French Door Refrigerator NS-RFD21CISS0 Before using your new product, please read these instructions to prevent any damage.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Grounding requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20.9 Cu. Ft. French Door Refrigerator Introduction Congratulations on your purchase of a high-quality Insignia product. Your NS-RFD21CISS0 represents the state of the art in refrigerator design and is designed for reliable and trouble-free performance. IMPORTANT SAFETY INSTRUCTIONS CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your refrigerator.
WARNING 1 2 3 4 5 6 7 8 9 10 11 12 13 Electric Shock Hazard Failure to follow these instructions can result in electric shock, fire, or death. WARNING–Keep ventilation openings, in both your refrigerator and the built-in structure, clear of obstruction. WARNING–Do not touch the interior of your refrigerator with wet hands. This could result in frostbite. WARNING–Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
20.9 Cu. Ft. French Door Refrigerator Features Package contents • 20.9 cu. ft. French door refrigerator • User Guide Dimensions 70" (177.8 cm) 36" (91.4 cm) 2 4. (6 1 . 5 2 " cm) 28.6" (7 2 . 7 c m) www.insigniaproducts.
Interior Note: The illustrations shown in this user guide are only for reference. The actual product may differ slightly. Top cover Display Water filter Refrigerator LED Door rack Shelf Water dispenser (inside) Crisper cover Fruit and vegetable crisper Multi-function drawer Freezer LED Ice maker (inside) Upper freezer drawer Ice storage box (inside) Lower freezer drawer Wheel Leveling foot 6 www.insigniaproducts.
20.9 Cu. Ft. French Door Refrigerator Control panel The control panel is located at the top of the inside of your refrigerator. The first time you connect your refrigerator to power, all the icons light for three seconds and a buzzer sounds. When you open the refrigerator compartment door, the control panel lights. If you do not push any buttons or close the doors, the lights turn off in 60 seconds.
NO. ITEM DESCRIPTION Lights when your refrigerator is in Energy Saving mode. See Using the Energy Saving mode on page 21. 10 Turns on the refrigerator temperature control. See Setting the refrigerator temperature on page 20. 11 Press to reduce the refrigerator compartment temperature to 35° F (2° C). See Using Super Cool to speed refrigerator cooling on page 21. 12 Press to turn on the Energy Saving mode. See Using the Energy Saving mode on page 21.
20.9 Cu. Ft. French Door Refrigerator Providing correct ventilation Your refrigerator needs at least 0.5" (1.3 cm) between it and the surrounding side walls, at least 3.9" (10 cm) between it and the ceiling, and at least 2" (5.1 cm) between it and the back wall. 3.9" (10 cm) 2" (5.1 cm) 0.5" (1.3 cm) 0.5" (1.3 cm) Providing room for doors to open Make sure that you have enough room in front of your refrigerator to swing the doors open. 43" (122 cm) 35.8" (91 cm) 5° 12 125° 59.1" (150 cm) www.
Providing the correct power source Check your power outlet. Your refrigerator requires a 115 V, 60 Hz power supply. WARNINGS: Make sure that: • The power outlet accepts a 3-prong grounding plug. The third prong on the power cord plug grounds your refrigerator to minimize the possibility of electric shock. Do not modify the power plug. • You DO NOT plug anything else into the same power outlet as your refrigerator. You may overload the circuit which can cause a fire. • You DO NOT use an extension cord.
20.9 Cu. Ft. French Door Refrigerator Leveling your refrigerator Leveling your refrigerator is important. If you do not level your refrigerator during installation, the doors may not close or seal correctly which can cause cooling, frost, or moisture problems. CAUTION: The rollers are not casters. Use the rollers to move your refrigerator forward or backward. Do not use the rollers to move your refrigerator from side to side. You might damage the floor or the rollers. 0.4" (10 mm) to 0.
Removing the refrigerator doors (Optional) If the opening to the installation area you chose is too narrow for your refrigerator to pass through, remove the doors and drawers, then move your refrigerator sideways into the area. Note: Do not remove the doors unless you have to. You will need the following tools to remove the refrigerator doors: Phillips screwdriver Flat-blade screwdriver 8 mm wrench 4 mm Allen wrench 1 Make sure that your refrigerator is unplugged.
20.9 Cu. Ft. French Door Refrigerator 4 Using both hands, open each refrigerator compartment door more that 90°, then lift the door up and off. >90° 5 Use a 4 mm Allen wrench to remove the four hex head hinge bolts (two per hinge) on the lower left and rights sides of your refrigerator, then remove the hinges. Hinge Hinge bolts Allen wrench www.insigniaproducts.
6 Pull the freezer compartment door and the upper freezer drawer fully open. Upper freezer drawer 7 Lift the ice storage box up and out. Ice storage box 14 www.insigniaproducts.
20.9 Cu. Ft. French Door Refrigerator 8 Lift the upper freezer drawer up from the rails and out. Upper freezer drawer 9 Lift the lower freezer drawer up and out. Lower freezer drawer www.insigniaproducts.
10 Remove the four screws that secure the support frame. Support frame 11 Pull the bottom of freezer compartment door away from the support frame, then lift the door up and out. 12 Move your refrigerator into its final position, then re-install the drawers and doors by reversing these steps. 16 www.insigniaproducts.
20.9 Cu. Ft. French Door Refrigerator Connecting the water supply Your refrigerator comes with a water dispenser and an ice maker. To use these features, you need to connect your refrigerator to a drinking (potable) water supply. In order for the ice maker to operate correctly, the water pressure needs to be between 30 and 125 psi. CAUTIONS: • A qualified plumber should make the water connection.
3 Connect the water line installation kit (not included) to the shutoff valve. Cold water line Pipe clamp Water line installation kit Shutoff valve 4 Turn the main water supply back on, then turn on the shutoff valve and flush out the tubing until the water runs clear. Note: The initial dark discoloration of water is normal. 5 Turn off the shutoff valve. 18 www.insigniaproducts.
20.9 Cu. Ft. French Door Refrigerator Connecting the water supply to your refrigerator You need to purchase several items to complete this connection. You may find these items sold as a kit at your local hardware store. You can use plastic tubing, copper tubing, or stainless steel tubing.
4 Flush one gallon of water through the filter before drinking or using the water from your refrigerator. (Flush approximately five minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, then empty it into the kitchen sink. Repeat until you dispense about one gallon of water. 5 After you turn on the refrigerator, let the ice maker make ice for one to two days.
20.9 Cu. Ft. French Door Refrigerator Using the water dispenser The water dispenser is located inside the left side of the refrigerator compartment. 1 Open the left refrigerator door. 2 Position your glass about 1.5" (4 cm) under the dispenser, then push the lever with the glass. Note: The water coming into your refrigerator flows through the filter under increased pressure. When you dispense water, the pressure decreases which makes bubbles. The water may temporarily look misty or cloudy.
Using the door baskets CAUTION: Do not put too many heavy items in the door baskets. You may break the baskets. Your refrigerator has six door baskets designed to store canned liquids, bottled drinks, and packaged food. To remove or relocate a door basket: 1 To remove a basket, remove all items from the basket, lift it, then pull it out of the door. 2 To relocate a basket, align the basket above the notches in the door, then push the basket down until it stops.
20.9 Cu. Ft. French Door Refrigerator Maintaining your refrigerator Your refrigerator is designed for year-round use with only minimal cleaning and maintenance. When you first receive it, wipe the cabinet with a mild detergent and warm water, then wipe dry with a dry cloth. Do this periodically to keep your refrigerator looking new. Removing the fruit and vegetable crisper drawers The fruit and vegetable crisper drawers are designed to store fruits and vegetables.
3 Leave the freezer compartment open. 4 To speed the defrosting, you can: • Place open containers with hot water inside the refrigerator. • Use a plastic or wooden ice shovel (like a spatula) to remove thick layers of ice or frost. Do not use a sharp utensil (like a knife) because you may damage your refrigerator. 5 When you finish defrosting, wipe the inside with a dry towel. If you need to clean the compartment, see Cleaning your refrigerator on page 23.
20.9 Cu. Ft. French Door Refrigerator 3 Pull the water filter out of the filter holder. Depending on water impurities, you may have to pull hard to remove the filter. Filter holder Note: When you pull out the water filter, a little water may leak from the opening which is normal. To minimize the water leakage, keep the filter horizontal when you pull it out. 4 Pull out the water filter tray, then empty the tray. Dry around the filter opening, then put the tray back in. www.insigniaproducts.
5 Insert the new water filter into the water filter holder. Filter holder 6 While turning the new filter clockwise, push it all the way into the holder until it locks into place. 7 Turn on the water supply, then run water through the dispenser until the water runs clear (about five minutes). This cleans the water supply system and removes any trapped air. 8 Open the refrigerator door and make sure that no water leaks from the water filter.
20.9 Cu. Ft. French Door Refrigerator Reverse osmosis system If your cold water supply is connected to a reverse osmosis system: • The water pressure to the reverse osmosis system needs to be between 40 psi to 60 psi (276 kps to 414 kpa). • The water pressure at the inlet valve on your refrigerator needs to be between 30 psi to 125 psi (207 kpa to 862 kpa).
ERROR CODE DESCRIPTION RECOMMENDED ACTION F1 Freezer fan fault Make sure there is no ice build-up on the cooling vents which could potentially affect fan operation. F2 Refrigerator fan fault Make sure there is no ice build-up on the cooling vents which could potentially affect fan operation. Ec Refrigerator temp shown as “Ec” when control panel cannot send signal to PCB Contact Insignia Customer Care or a qualified service Refrigerator temp shown as “Er” when control technician.
20.9 Cu. Ft. French Door Refrigerator PROBLEM Water is not dispensing. A layer of frost occurs in one of the compartments. The refrigerator door is hard to open. The compressor runs for a long time or turns on and off frequently. The light inside the refrigerator does not turn on. SOLUTION • Make sure that the water line is connected and the water valve open. See Connecting the water supply on page 17. • Make sure that the water line is not kinked or bent.
Specifications General Exterior dimensions (W × D × H) 36 × 29 × 70 in. (91.4 × 72.7 × 177.8 cm) Glass shelf (W × D × H) 31.6 × 15.5 × .7 in. (80.2 × 39.2 × 1.64 cm) Fruit and vegetable crisper (W × D × H) 29 × 14.6 × 4.5 in. (73.4 × 37 × 11.3 cm) Multi-function drawer (W × D × H) 15.5 × 12.9 × 6. 5 in. (39.4 × 32.7 × 16.4 cm) Weight Gross Weight: 271.2 lbs (123 kg) Net Weight: 249.1 lbs (113 kg) Power requirements 115 V ~ 60 Hz Power cord length 6.6 ft.
20.9 Cu. Ft. French Door Refrigerator ONE-YEAR LIMITED WARRANTY Definitions: The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
For product inquiries, please contact us with the information below: 1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2021 Best Buy. All rights reserved.
