User Manual

22
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Troubleshooting
Error codes
If the “HI”, “LO”, or “CL” error codes appear on the display for more than five
minutes, a power reset may rectify the issue (see Temperature alarms and
error codes on page 20). Unplug your refrigerator, wait five minutes, then
plug it back in. If the error code persists, contact consumer care or an
authorized service agent.
CAUTION: Do not try to repair your refrigerator yourself. Doing so invalidates
the warranty.
PROBLEM SOLUTION
Your refrigerator does not
operate.
• Make sure that your refrigerator is plugged in and that
the plug is pushed completely into the outlet.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the circuit breaker.
• If a power failure occurs, your refrigerator turns off.
Wait until the power is restored, then turn it on again.
• The refrigerator is in standby mode. Press the
(power) key once to restart your refrigerator.
Your refrigerator door does not
close completely.
• Adjust the shelf properly.
• Clean the door gaskets.
• Level your refrigerator with the leveling feet.
Your refrigerator is not cold
enough.
• Make sure that the door is closed properly.
• Allow time for new beverages to cool, then check
again.
• Set the control to a colder setting.
Your refrigerator makes
unusual noises or vibrates.
• Level your refrigerator with the leveling feet.
• Move your refrigerator out from the wall.
• This is normal.
Moisture is building up on the
interior walls and door of your
refrigerator.
• Make sure that the door is closed properly.
• Door is left open too long or opened too frequently.
Moisture is building up on the
exterior of your refrigerator.
• Make sure that the door is closed properly. Cold air
from inside your refrigerator may be leaking.
• Make sure that the door and gasket are properly
aligned.
• Weather is hot and humid (this is normal).
• Move your refrigerator to a dryer location.
Your refrigerator turns on and
off frequently.
• Cool the room or move your refrigerator to a cooler
location.
• Make sure that the door is closed properly.
• Clean the door gaskets.
• Set the control to a colder setting.
The display shows an error
code and an alarm sounds.
• See Temperature alarms and error codes
on page 20.