NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 1 Tuesday, August 15, 2017 2:12 PM USER GUIDE 4.1 Cu. Ft. Top-Load Washer NS-TWM41WH8A Before using your new product, please read these instructions to prevent any damage.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 2 Tuesday, August 15, 2017 2:12 PM 4.1 Cu. Ft. Top-Load Washer Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 3 Tuesday, August 15, 2017 2:12 PM SAFETY and PRECAUTIONS 4.1 Cu. Ft.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 4 Tuesday, August 15, 2017 2:12 PM SAFETY and PRECAUTIONS 12 Hydrogen gas is explosive. If the hot water system has not been used for two weeks or more, before using a washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. The gas is flammable, so do not smoke or use an open flame during this time.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 5 Tuesday, August 15, 2017 2:12 PM SAFETY and PRECAUTIONS 5 Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it. 6 Do not insert your hand or a metal object under the washer. This may result in injury. 7 Do not attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 6 Tuesday, August 15, 2017 2:12 PM SAFETY and PRECAUTIONS 35 Do not spray volatile material such as insecticide onto the surface of the appliance. As well as being harmful to humans, it may also result in electric shock, fire, or problems with the product. 36 Do not place an object that generates an electromagnetic field near the washer. This may result in injury due to a malfunction.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 7 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer Features Package contents Make sure that the following items came with your washer: Clamp Drain hose Hose holder User Guide www.insigniaproducts.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 8 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS Main components Faucets and water inlet hoses (not included) Drain hose and holder Power cord Control panel Water inlet valves (on the back) Top lid Attach hose clamps to predrilled holes Cabinet Drain hose outlet Two front adjustable legs See-through window Bleach compartment Fabric softener compartment Detergent compartment 8 Door lock www.insigniaproducts.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 9 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer Control panel # 1 ITEM /Power button 2 Cycle selector 3 Digital display 4 Soak button DESCRIPTION Press to turn on your washer. Press again to turn off your washer. If you leave your washer on and do not press the /Start Pause button within 10 minutes, your washer automatically turns off. Turn to select a wash cycle.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 10 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS Unpacking your washer Warning • Packing materials can be dangerous to children. Keep all packing materials (plastic bags, polystyrene, and so on) well out of the reach of children. • Do not operate your washer on the foam base cushion. Doing so will result in serious vibration, which could cause equipment damage or result in physical injury.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 11 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer Choosing a location Warning • Do not install your washer in areas where water may freeze, because your washer always retains some water in its water valve, pump, and hose areas. Frozen water can damage the belts, pump, hoses, and other components. • Never install on a platform or weakly supported structure.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 12 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 110 cm 43.3 in. Washer dimensions and installation measurements 27 in. 68.6 cm 12 www.insigniaproducts.com 149 cm 58.7 in. 28.9 in. 73.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 13 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer If you install your washer in an alcove or closet, the front of the closet must have two unobstructed air openings for a combined minimum total area of 72 sq.in. (465 sq.cm) with a minimum clearance of 3 in. (7.6 mm) at the top and bottom. A slatted door with equivalent space clearance is acceptable. 3 in. (7.6 cm) 48 square inches (310 cm2) 24 square inches (155 cm2) 3 in.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 14 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 1 in. 2.5 cm 27 in. (68.6 cm) 1 in. 2 in. 2.5 cm 5.1 cm 61 cm 24 in. Installing in an alcove or closet Minimum clearances between your washer and adjacent walls or other surfaces are: • Either side: 1 in. (2.5 cm) • Rear: 6 in. (15.2 cm) • Closet Front: 2 in. (5.1 cm) • Top: 24 in.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 15 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer The outlet must be correctly installed and grounded in accordance with all local codes and ordinances. Warning • You are responsible for providing adequate electrical services for your washer. • An incorrectly connected equipment-grounding conductor can increase the risk of electrical shock.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 16 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS Installing your washer Tools you will need Pliers Phillips screwdriver Level Flat-head screwdriver Wrench Washer inlet hoses Step-by-Step instructions Step 1: Select a location Before you install your washer, make sure that the location: • Is a hard, level surface without carpeting or soft flooring that can obstruct ventilation. • Is away from direct sunlight. • Has adequate ventilation.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 17 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer 2 Tighten the hose and faucet fittings by hand until they are snug, then tighten them an additional two-thirds of a turn with pliers or a wrench. Pull the water supply hoses downwards to make sure that they are connected securely. Cold Hot Caution Do not overtighten the fittings or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 18 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4 Connect the ends of the water supply hoses to the water supply intake connections at the top of the washer. Make sure that the rubber washers are in place. The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 19 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer Step 3: Connect the drain hose Caution • Failure to slide the drain hose completely over the washer’s drain pipe may result in water leakage. • Failure to move the clamp or hoop onto the washer’s drain pipe will result in water leakage. 1 Find the end of the drain hose that has the clamp or hoop, then slide the clamp or hoop toward the hose.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 20 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4 Fasten the drain hose to the washer frame with the hose clamps (2) provided, using a Phillips screwdriver. 5 Position the other end of the drain hose (the loose end) in one of the following ways: Caution Make sure that the connection between the drain hose and the wash basin, standpipe, or laundry tub is not airtight.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 21 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer • In a laundry tub - The laundry tub must be no shorter than 39-in. (99 cm) and no higher than 96-in (244 cm) maximum. Hose retainer 96-in. max 39-in. min Tie strap Step 4: Level your washer Caution Do not use your washing machine without leveling. If your washer is not level, it may: • Vibrate excessively which can cause your washer to malfunction • Make excessive noise.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 22 Tuesday, August 15, 2017 2:12 PM INSTALLATION INSTRUCTIONS 3 If your washer is not level, carefully tilt your washer just enough to adjust the leveling feet on the bottom front of your washer. Extend the feet only as much as is necessary. If the feet are extended too much, your washer may vibrate.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 23 Tuesday, August 15, 2017 2:12 PM OPERATING INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer Using your washer Washing a load of laundry WARNING – To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Selecting a detergent Your washer is designed to use high efficiency (HE) detergents. • For the best cleaning results, use an HE detergent.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 24 Tuesday, August 15, 2017 2:12 PM OPERATING INSTRUCTIONS Loading the liquid or powder detergent compartment 1 Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer. 2 If you are using color-safe bleach, add it with the detergent to the detergent compartment. Note • When adding color-safe bleach with detergent, both laundry products should be in the same form (liquid).
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 25 Tuesday, August 15, 2017 2:12 PM OPERATING INSTRUCTIONS 4.1 Cu. Ft. Top-Load Washer Step 5: (Optional) Set a delayed start time You can program a wash cycle, then set a time when you want a wash cycle to begin. 1 Press the Delay button to turn on the delay start time function. 2 Press the Delay button repeatedly to select the delay time you want. The delay start time, in hours, will be shown on the display, in sequence, from 0 to 24, then back to 0.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 26 Tuesday, August 15, 2017 2:12 PM OPERATING INSTRUCTIONS 2 If you need to pause the cycle (for example to add or remove items or adjust the load), press the /Start Pause button, then open the lid. Your washer stops. When you are ready to resume washing, close the door, then press the /Start Pause button.
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NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 28 Tuesday, August 15, 2017 2:12 PM USER MAINTENANCE INSTRUCTIONS Cleaning the detergent, bleach, or softener compartment • To remove laundry product residue, wipe with a damp cloth and towel dry. • You can remove the detergent and softener compartments to clean them. However, the bleach compartment is not removable, so you must flush the compartment while it is in your washer.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 29 Tuesday, August 15, 2017 2:12 PM USER MAINTENANCE INSTRUCTIONS PROBLEM 4.1 Cu. Ft. Top-Load Washer SOLUTION Lid is locked or will not open • Press the /Start Pause button to pause the washer. You cannot open the lid if the washer is running. • After you pause the washer, it may take a few seconds for the lid lock to release. • If the lid is locked when your washer is not running, press the /Power button to turn on your washer.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 30 Tuesday, August 15, 2017 2:12 PM USER MAINTENANCE INSTRUCTIONS ERROR POSSIBLE CAUSE CODE C9 The PCB failed. CL The lid has been open for over 20 seconds with the Child Lock function activated. SOLUTIONS • Contact Insignia Customer Care. • Press the /Power button to turn off your washer. • Turn off the Child Lock function. See Setting the child lock on page 26. • Contact Insignia Customer Care. Specifications Dimensions (H × W × D) 43.3 in. x 27 in. x 28.
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 31 Tuesday, August 15, 2017 2:12 PM 4.1 Cu. Ft. Top-Load Washer ONE-YEAR LIMITED WARRANTY • • Definitions: The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product ("Product"), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product ("Warranty Period").
NS-TWM41WH8A_17-0676_MAN_V3_EN.fm Page 32 Tuesday, August 15, 2017 2:12 PM www.insigniaproducts.com 1-877-467-4289 (U.S. and Canada) INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2017 Best Buy. All rights reserved.
