User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 90
Product Specifications
Device
Name: 5G MiFi M2000
Model: M2000B
Regulatory: FCC, ISED
Dimensions: 5.9” x 2.2” x 0.70” (150mm x 70mm x 17.9mm)
Weight: 7.40 oz (210 g)
Operating Temperature: 14° to 131°F (-10°C to 55°C)
Ports: USB-C Port – (Charging, tethering, universal charging of external devices)
SIM: 4FF Nano SIM
Chipset: Qualcomm® Snapdragon™ SDX55
Display: 2.4” (60.96mm) Touchscreen
Power Indicator LED
Languages: English
Spanish
Environmental
Operating Temperature: 14° to 131°F (-10°C to 55°C)
Storage Temperature: -30° C to 70° C (-22° F to 158° F)
Battery Charging Temperature: 0° C to 40° C (32° F to 104° F)
Relative Humidity:
T
he device shall be fully operational up to a maximum of 93% relative
humidity (non-condensing).
Drop:
T
he device accessories (battery and charger) shall withstand drop from
1.5m onto hard surface (stone, concrete, metal) without mechanical,
electrical, or functional damage, except for slight scratches or mars.
The housing will withstand drop from 1.25m onto hard surface stone,
concrete, metal) without mechanical, electrical, or functional damage,
except for slight scratches or mars.
Electrostatic Discharge:
T
he device shall be able to withstand the following ESD: 8kV contact /
15kV air discharge.
Vibration Stability:
T
he device shall be able to withstand the following vibration profile: 10-
2000Hz, 1.5G acceleration, 3 axes.