User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 72
Notes on Blocking Devices
There are two ways to block devices from connecting to the M2000:
Temporarily block a device from connecting to the M2000 via the primary and guest
networks and via USB.
To use this method, go to the Connected Devices page and click the Block button next to the
device.
Permanently block a device from connecting to your M2000 primary network only.
Use the MAC Filter.
When blocking devices, the following information applies:
Devices blocked with Connected Devices > Block are blocked from the Wi-Fi network, even if
the MAC Filter is ON and the device is enabled for the MAC Filter.
If the MAC Filter is ON, and a device is blocked with Connected Devices > Block, and is not
enabled for the MAC Filter, then it will not be able to connect. Both the MAC Filter and the Block
prevent connection.
If the MAC Filter is ON, and a device is enabled for the MAC Filter, then the device will be able
to connect. However, it can still be blocked using Connected Devices > Block or by disabling
the MAC Filter.