User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 7
Overview
The 5G MiFi M2000 is Inseego’s 2nd generation 5G mobile hotspot, providing download speeds up to
2.7 Gbps
*
with remarkably fast 4G LTE fallback for extended coverage. The M2000 supports up to 30
connected devices with enterprise-grade dual-band Wi-Fi, or you can tether directly using the USB
Type-C port.
Key Features
Wi-Fi 6 enables up to 40% faster Wi-Fi speeds, up to 4x increase in data throughput per user
even with multiple devices connected, and improved battery efficiency versus Wi-Fi 5.
WPA3 protocol provides security improvements, more robust authentication, and individualized
data encryption, and offers additional capabilities for personal and enterprise networks.
Large 2.4” touchscreen display allows you to manage connected devices, view data usage,
configure settings, and more – all from your device.
Easy-to-use Admin Web User Interface provides additional access to manage your M2000
environment, including advanced mobile device management tools such as GPS location,
device setting configuration, logs, and more.
Enterprise-grade VPN passthrough and the ability to install a VPN client.
Removable 5050 mAh battery keeps devices connected all day
†
, and ultra-fast charging with
Qualcomm® Quick Charge™ technology. You can use the M2000 as a battery bank to charge
your phone, tablet, and other connected devices.
Description
The Inseego 5G MiFi M2000 package includes:
5G MiFi M2000
Pre-installed 5050 mAh Li-Ion Battery
4FF Nano SIM Card
Qualcomm Quick Charge Charger
USB Type C to A Cable
Quick Start Guide
*
Theoretical values, speeds achieved by connected devices vary based on network coverage, Wi-Fi connection and
device capability.
†
Theoretical values, battery life and charge time may vary depending on the number of connected devices and
activity.










