User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 69
Desired Action: The actions available depend on the SIM status. Possible operations include:
PIN Lock - If the SIM is currently PIN locked, you are prompted to enter the PIN.
NOTE: If an incorrect PIN is entered too many times, the SIM becomes PUK locked. A counter
indicates how many incorrect entries will cause PUK lock. Once PUK locked, the PUK must be
obtained from your service provider.
PUK Lock - If the SIM is currently PUK locked, the only operation possible is to enter the PUK.
NOTE: If an incorrect PUK is entered too many times, the SIM becomes permanently unusable.
You will need to obtain a new SIM. A counter indicates how many entry attempts remain.
Turn on PIN Lock - Sets the SIM so that entry of a PIN is required upon startup to connect to
the mobile network. To perform this operation, you must enter the current PIN.
Turn off PIN Lock - Turns off a PIN lock that was previously turned on so that entry of a PIN is
no longer required to connect to the mobile network. To perform this operation, you must
enter the current PIN.
Current PIN: Enter the current PIN.
NOTE: The default SIM PIN is available from your service provider.
Click Save Changes.