User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 51
NOTE: If you enter an incorrect password five times in a row, you will be locked out of the Web UI. To
unlock it, restart your M2000.
Click the Download button. The file is automatically downloaded to your Downloads folder. This
configuration file contains all settings for your M2000.
NOTE: The backup file cannot be edited or viewed on the downloaded system or on any other device.
This file can only be restored for this model of MiFi.
Restore Settings
CAUTION: Restoring settings (uploading a configuration file) changes ALL of the existing settings to
match the configuration file. This may change the current Wi-Fi settings, breaking all existing
connections to the M2000 and disconnecting you from the Web UI.
To restore system settings from a backup settings file, enter your Admin password in the Admin
password field.
In the Select a file field, click Browse and choose a backup settings file to restore.
NOTE: You can only restore a file that was created for this model of MiFi.
Click the Restore now button.
Restore to Factory Defaults
Restore factory defaults: This button resets all settings to their factory default values.
CAUTION: This initiates a restart and may change the current Wi-Fi settings, breaking all existing
connections to your M2000 and disconnecting you from the Web UI.
Restart M2000
Restart: This button turns your M2000 off and on again.
Turn off M2000
Restart: This button turns your M2000 off.










