User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 36
Primary Network Tab
Use these settings to connect initially to the primary Wi-Fi network or change primary network
information. Connected devices must use the Wi-Fi settings shown on this screen.
NOTE: If you change these settings, existing connected devices may lose their connection.
Primary network name (SSID): Enter a primary network name (SSID) to set up or change the primary
network name. The name can be up to 32 characters long.
Security: Select an option for Wi-Fi security:
WPA3/WPA2 Transition is the most secure method of Wi-Fi Protected Access and should be
used if possible for WPA2 and WPA3 compliant devices.
WPA2 Personal PSK (AES) can be used for WPA2 devices.
WPA/WPA2 Mixed Mode can be used if some of your older devices do not support WPA2.
None allows others to monitor your Wi-Fi traffic and use your data plan to access the Internet.
NOTE: Avoid using this option.
Password: Enter a Wi-Fi password, or you can use the Generate new password button.
Important: It is critical that you change the password from the default and use a different password
from your Admin password to keep the device and your network secure.
Generate new password: This button inserts a strong random password in the Password field.
You can click the eye icon to view the password.










