User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 35
Band Selection
Each network can be accessed over two bands: 2.4 GHz and 5 GHz:
The 2.4 GHz band is supported by all devices with Wi-Fi and should be used by devices that are
a few years old or older. This band passes through walls better and propagates over longer
distances, so it may have a longer range.
The 5 GHz band is best for newer devices. It offers better throughput, reduced interference and
faster data speeds, but does not pass through walls as well as the 2.4 GHz band.
NOTE: The guest network must be assigned at least one band before it can be turned on.
2.4 GHz Band Selection
This section displays the 802.11 Mode in use when the 2.4 GHz band is active and allows you to select
a Channel.
NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your
environment.
5 GHz Band Selection
This section displays the 802.11 Mode in use when the 5 GHz band is active and allows you to select a
Bandwidth and Channel.
Bandwidth: Leave bandwidth at the default setting unless you experience interference with other Wi-
Fi devices. If you experience interference, try lowering the setting to reduce the interference.
NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your
environment.
Select Save Changes to store new settings.