User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 26
Universal Charging
You can use the USB-C port on your M2000 to charge other devices, like a cell phone or tablet. The
Universal Charging touchscreen provides battery and charging information.
Tap Menu Swipe up and tap Universal Charging View charging capability
Tap for more info
Software Updates
Software updates are delivered to the M2000 automatically over the mobile network. Use the Software
Updates screen to view the current software version, the last check for updates, update history, and to
check for a new update.
Tap Menu Swipe up and tap Software Update Tap Check History View History
Check for Update: Use this button to check for new software updates. NOTE: Software updates are
delivered to the M2000 automatically over the network, so this is usually not necessary.
Messages
You can check messages on your M2000 with the Messages screen. There should not be many
messages; most will be from your Mobile Network Operator Network (MNO).
Tap Menu Swipe up and tap Messages View and manage messages