User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 13
Connecting Devices to the M2000
Your M2000 has two Wi-Fi networks, primary and guest, and lets you connect up to 30 Wi-Fi capable
devices. For added security, share your guest network instead of your primary network. The guest
network is off by default. You can turn it on from either the M2000 touchscreen or the Admin website.
To connect devices to your M2000:
1. Turn on the device you want to connect. The M2000 will broadcast its own wireless network
and name.
2. On the device, open the list of available Wi-Fi networks. Select the M2000 primary or guest
network and enter the password. Once connected to the Internet, the M2000 Home screen
displays the connected device.
NOTE: You can view or change M2000 settings on the M2000 touchscreen or by connecting to the
Admin Web UI from the primary network at http://my.mifi or http://192.168.1.1.
Caring for your M2000
This section provides information on charging, battery replacement and tips, unlocking the SIM card,
general care, and restoring your M2000 to factory default settings.
Charging
You can check the battery level and charging status of your M2000 from the Home screen.
Important: Before you use your M2000, charge the battery for at least three hours to ensure a full
initial charge. When fully charged, the battery has all day life.
Charging with Quick Charge Charger
To charge the battery with the Quick Charge charger:
1. Connect the USB-C end of the USB cable into the charging port of the M2000.
2. Connect the other end of the USB cable into the Quick Charge charger and then plug the
charger into an appropriate electrical outlet. When the battery is fully charged, a notice
appears on the touchscreen asking you to disconnect the charger.