User's Guide
Table Of Contents
- Cover Page
- Contents
- 1 Introduction and Getting Started
- 2 Touchscreen
- 3 Admin Website
- 4 Advanced Settings
- 5 Troubleshooting and Support
- Overview
- Common Problems and Solutions
- My M2000 powered off without pressing the Power button
- No service is available
- My M2000 has no power/touchscreen doesn’t display when I press the Power button
- I forgot my Wi-Fi password
- I forgot my M2000 Admin website password
- I cannot connect a device to my M2000
- I see the network name, but cannot connect a device to my M2000
- I want to see how many devices are connected
- I want to see the firmware (software) version installed on my M2000
- I want to see the phone number for my M2000
- I want to see the battery level of my M2000
- I want to turn my M2000 off
- I want to know if my M2000 is still on when the touchscreen is dark
- Technical Support
- 6 Product Specifications and Regulatory Information
- 7 Glossary
5G MiFi M2000 USER GUIDE 10
Getting Started
Important: Before you use your M2000, charge the battery for at least three hours to ensure a full
initial charge. When fully charged, the battery has all day life.
Installing a SIM Card
Your SIM card is a small rectangular plastic card that stores your phone number and important
information about your wireless service. The M2000 supports only Nano SIM cards. If the device SIM is
NOT already inserted into this device, select the correct SIM for this device.
CAUTION: Always use a factory-made SIM card supplied by the service provider. Do not bend or
scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt.
To install a SIM card:
1. Insert a fingernail at the edge of the battery cover and lift and remove the battery cover. Set
the cover aside.
2. Remove the battery from the battery well.
3. If necessary, remove the SIM card from the outer card, being careful not to touch the gold
colored contacts.