User Guide

Android
Apple
Download App
From your smart device, go to the App Store
(Apple) or Google Play (Android), search for the
Inogen Connect App and download the software.
A download link is also included in your welcome
email. Please double click the underlined text in
your email from Inogen to download the software.
Plug In Your Inogen One G4
Connect the AC power supply cord to the concentrator.
Plug the power supply AC cord into an electrical outlet.
Do not power on G4 concentrator.
Apple App Store
Google Play
App Store
Inogen Connect App
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Pair Your Mobile
Device With Your G4
• Go to Settings on your smart device
and turn on Bluetooth.
• Slide the button to the right to turn on Bluetooth.
• Next, turn on Bluetooth on your concentrator by
holding down the minus button until the Bluetooth
symbol appears on the concentrator’s display.
Open Inogen Connect App
The Inogen Connect Code can be found in your confirmation
email or provided by your home care provider.
Enter your Inogen Connect Code by:
• Manually entering.
• Use your smart device’s camera to scan the
QR code found on your invoice (must allow
access to your camera through the app)
Pairing is the term used to describe the process of
wirelessly connecting two Bluetooth devices for the
first time. “Pairing” allows the devices to recognize each
other and creates a unique lasting connection between
the specific devices.
Go to settings
Turn on Bluetooth on smart device
Turn on Bluetooth on G4
GETTING STARTED GUIDE
FRONT COVER
Example QR code
Before You Start
Pairing
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Pairing
Search for
Concentrator
Click on “Search for Concentrator” at the
bottom of your screen.
Select Serial #
When device is found, select your desired
Concentrator Serial Number on your
smart device.
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THE PURPOSE OF THE INOGEN MOBILE APP IS TO PROVIDE ADDITIONAL CONVENIENCE
TO THE PATIENT. HOWEVER, THE USER INTERFACE PANEL REMAINS THE PRIMARY
SOURCE OF INFORMATION TO WHICH THE PATIENT SHOULD REFER.
Location Information. When you use our mobile applications, we receive your precise location information. We
may also collect the precise location of your device when the app is running in the foreground or background /
when the app is closed. We use your location information to monitor the location of our equipment, locate lost
or stolen equipment, perform market analysis, and locate nearby service representatives and branch offices.
We also infer your more general location information (for example, your IP address may indicate your more
general geographic region). We may disclose the information we collect about you (including your location
information) with homecare providers involved in your care. The Inogen Connect App is compatible with the
following devices: iPhone 5 and later; iPad Air; iPad Air 2; iOS 9 and later; Samsung S5 and later; Nexus 5; Nexus
6; Nexus 9; Android 6 and later. Compatible device models are subject to change at any time without notice.
Wait to Pair
Please wait - your concentrator is pairing.
Pairing Complete
Your Inogen One G4 is now paired with your smart
device! Now you can turn on your Inogen One G4
and use it normally. The information displayed on
your Inogen Connect screen will vary depending on
your concentrator’s current state.
For further information, see the Inogen Connect
FAQ section at www.inogen.com/app/
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Terms & Conditions
Read the Terms and Conditions and if you
choose to accept, select the “I Accept” button
at the bottom of your screen.
There may be an additional consent
statement for some locations. Read the
consent statement and if you choose to accept,
select the “I Accept” button at the bottom of
your screen.
Press Bell Button
Press and hold the bell button on your
G4 concentrator to finish pairing.
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