Innotech Service & Event Analyser INSTALLATION INSTRUCTIONS
Proprietary No part of this technical manual may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without prior written permission of Mass Electronics Pty Ltd. Trademark The term ‘Innotech’ used in this manual is a trademark of Mass Electronics Pty Ltd trading as Innotech Control Systems Australia.
Document Management Document Title: Innotech® Service and Event Analyser Installation Instructions Revision History Version Number Date Summary of Changes 1.0 December 2011 First Version of Document 1.1 February 2012 Added details for starting and stopping the iSEA service 1.2 September 2012 Document Updated for iSEA v1.1 2.0 April 2013 Document Updated for iSEA v2.0. Added details for new Configuration, Virtual Points and Notification windows. 3.
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Contents Chapter 1 - Preliminary Information 1-1 Introduction.............................................................................................................. 10 1-1.1 Systems Covered by this Manual.............................................................................10 1-1.2 Scope of this Technical Manual...............................................................................10 1-2 System Requirements...............................................................................
List of Illustrations Figure 2-1: iSEA icon in the Windows Taskbar...........................................................................14 Figure 2-2: Viewing hidden icons in Windows Taskbar.............................................................14 Figure 2-3: Windows XP Taskbar properties..............................................................................15 Figure 2-4: iSEA Right Click Context Menu................................................................................
Figure 3-26: Accessing Virtual Points configuration in iSEA.......................................................37 Figure 3-27: Virtual Points configuration - iComm Server settings............................................37 Figure 3-28: Add New Virtual Points............................................................................................38 Figure 3-29: Enter Details for the Virtual Point............................................................................
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Innotech Service & Event Analyser INSTALLATION INSTRUCTIONS 1 Preliminary Information
Innotech Service & Event Analyser Installation Instructions 1-1 Introduction This manual is intended to provide the customer with complete and comprehensive documentation to set up and configure the Innotech Service and Event Analyser (iSEA) on a Building Management System (BMS) computer. iSEA is a Windows® based application that resides in the system tray.
Innotech Service & Event Analyser Installation Instructions 1-2 System Requirements 1-2.1 Computer System Requirements Minimum System Requirements: • Intel® Pentium® Dual-Core 2.
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Innotech Service & Event Analyser INSTALLATION INSTRUCTIONS 2 Functionality of iSEA
Innotech Service & Event Analyser Installation Instructions 2-1 Introduction iSEA is a Windows® based application that resides in the system tray. Its main purpose is to provide notifications to the user of events that occur in Innotech Service based applications that may not have a dedicated application status monitoring tool. It also facilitates restarting of Innotech services if they are unexpectedly terminated, in order to reduce the need for human intervention.
Innotech Service & Event Analyser Installation Instructions Customise the taskbar settings in Windows XP by right clicking a blank area of the taskbar and selecting properties. In the Taskbar and Start Menu Properties Window, uncheck the Hide Inactive Icons box and then press OK as shown in Figure 2-3. All system icons will now be visible. Figure 2-3: Windows XP Taskbar properties Table 2-1: iSEA Features and Functions ISEA Features Function Configuration Change the port configuration for iSEA.
Innotech Service & Event Analyser Installation Instructions 2-3.1 Stopping and Restarting the iSEA Service The iSEA service automatically starts when you login to the computer. In the event that iSEA requires manual stopping and restarting, such as when Innotech software is being installed or upgraded, this can be achieved from the iSEA shortcuts located in the iSEA program group. IMPORTANT If you are upgrading your software, the iSEA service must be stopped before upgrading.
Innotech Service & Event Analyser Installation Instructions 2-3.2 Services and Process Status Monitoring iSEA monitors the status of the following programs and services: • Chronicle Server • iComm • SQL Server Express Right Click the iSEA icon and select the Service Status option in the iSEA menu as shown below in Figure 2-7.
Innotech Service & Event Analyser Installation Instructions 2-3.3 Notifications in iSEA iSEA displays several types of notifications in order to provide the user with information regarding the operation of Innotech Software. See the configuration section for details on configuring iSEA notifications. Table 2-2: Types of Notifications in iSEA Notification Notification Type Information covered by Notification Icon Information Indicates general information e.g.
Innotech Service & Event Analyser INSTALLATION INSTRUCTIONS 3 Configuring iSEA
Innotech Service & Event Analyser Installation Instructions 3-1 Introduction This section provides the instructions on how to configure the functions of iSEA including the setup of Virtual points and setup for Monitoring of Chronicle & iSEA using Facility Manager. 3-1.1 iSEA Configuration Window Right click the iSEA icon in the system tray and select Configure from the context menu to open the Configuration window.
Innotech Service & Event Analyser Installation Instructions 3-1.1.1 Notifications Table 3-1 describes the function of each setting for the Notifications. These settings configure how messages from iSEA are displayed. Figure 3-3: Notifications Configuration Settings Table 3-1: Notification Settings Setting Function Display Popup Balloon When checked, iSEA will display a notification balloon in the Windows notification area. Max.
Innotech Service & Event Analyser Installation Instructions 3-1.1.2 iComm Points iSEA utilises a specific TCP Port in order to communicate with iComm. By default, iSEA utilises TCP Port 21001. In order to specify a different TCP Port, type a new port number into the configuration window. These settings are important as it is used in the setup of Monitored points and Virtual Meters in iSEA and iComm.
Innotech Service & Event Analyser Installation Instructions 3-1.1.3 Process Monitoring These settings enable or disable monitoring of monitored processes and sets the delay in seconds for process checking and restarting. IMPORTANT Disabling monitored processes will impact data integrity and should only be used for troubleshooting or maintenance.
Innotech Service & Event Analyser Installation Instructions 3-1.1.4 Monitored Processes These settings enable or disable monitoring of selected Innotech processes and services. Check or uncheck items as required. IMPORTANT Notifications and service status for disabled processes will not be displayed, nor will they be restarted if not running.
Innotech Service & Event Analyser Installation Instructions 3-2 Configure iSEA 3-2.1 Setup of Monitoring in iSEA The steps below describe how to enable Facility Manager (FM) to monitor the Chronicle Server service and some of its components to ensure it is running, and setup an alarm if the service fails unexpectedly. Notifications in FM may be set up to alert maintenance staff of various potential faults that may occur when Chronicle is logging data, such as if the database connection fails.
Innotech Service & Event Analyser Installation Instructions 2. In the General tab, set the Connection name to ‘iSEA Monitoring’, the Address to the computer name or IP address of the computer running iSEA, and the Port to 21001. 3. In the Network tab, set the Address of the first device to 1, and the Address of the last device to 2. 4. Click the Ok button to confirm the settings as shown below in Figure 3-9.
Innotech Service & Event Analyser Installation Instructions 6. The second device is named ‘Chronicle Server’, and will only be alive when iSEA has connected to Chronicle Server. There will be 6 blocks loaded for this device as shown below in Figure 3-11. Connection List Window Devices Loaded List Window Figure 3-11: iSEA Devices loaded in iComm 7. Open FM Builder, and create a new project or open an existing one.
Innotech Service & Event Analyser Installation Instructions 8. Click on the ‘Alarm Groups’ tab. Figure 3-13: FM Builder Alarm Groups Tab 9. Add a new Server using the ‘New Server’ button if iComm does not already exist in the project. 10. Enter a name for the server, and the address of the iComm computer, then click the ‘Ok’ button. Figure 3-14: FM Builder - Create a new IO Server Edition 3.1 dated 26.03.
Innotech Service & Event Analyser Installation Instructions 11. Create 2 new devices on this server using the Device ID and Connection ID as listed in iComm. Figure 3-15: FM Builder - Create a new iSEA Device 12. Create 1 digital point on the ‘iSEA’ device with the address ‘ChronicleRunning~Output’, and a recommended update rate of 1 second (1000 milliseconds).
Innotech Service & Event Analyser Installation Instructions 13. Drag the point to the required Alarm Group, and set the ‘Activation Settings’ to ‘Changes to 0’. Figure 3-17: FM Builder - Add Point to an Alarm Group 14. Create 6 points on the ‘Chronicle Server’ device with the following addresses: • DbConnected~Output (Digital). • iCommConnected~Output (Digital). • AllocatedDB~Output (Analogue). • ReportingUsage~Output (Analogue).
Innotech Service & Event Analyser Installation Instructions 15. Drag each point to the required Alarm Group. The following ‘Activation Settings’ are recommended values and may be customised as required: Table 3-5: FM Alarm Group Activation Settings Point Name Point Address Alarm Activation Settings Set the ‘Activation Settings’ to ‘Changes to 0’. DbConnected DbConnected~Output A point value of 0 indicates that Chronicle Server can no longer communicate with the specified database.
Innotech Service & Event Analyser Installation Instructions The newly created "Chronicle Running" points are shown in the Figure 3-18 below. Figure 3-18: FM Builder Alarm Groups 16. Select the ‘Messages’ tab in FM, setup messages and recipients as required. Please refer to FM Help for more information. Figure 3-19: FM Builder Messages Tab Edition 3.1 dated 26.03.
Innotech Service & Event Analyser Installation Instructions 17. Select the ‘Sending’ tab, click ’Save’ and then click ’Send To’ to send the project to FM.
Innotech Service & Event Analyser Installation Instructions 3-2.2 Advanced Setup (Tenant Target Monitoring) This functionality enables monitoring of specified tenants so that timely notifications of excessive usage (per day/month/year) may be generated, and actions taken to notify customers promptly. Setting up Tenant Target Monitoring requires that Chronicle Server has been configured and setup with a project, and is logging data correctly.
Innotech Service & Event Analyser Installation Instructions 3. Open the ‘Tenants.csv’ file, and use the Tenants names listed in there to determine which point addresses are needed for the FM project. 4. Each tenant has 3 point addresses associated, as there are 3 different targets that may be monitored per tenant. These are Day targets, indicated in the point address by ‘_D’, Month targets indicated by ‘_M’, and year targets indicated by ‘_Y’.
Innotech Service & Event Analyser Installation Instructions 6. Drag each point to an appropriate Alarm Group and set the ‘Activation Settings’ to ‘Changes to 1’ for each point. When a tenant target monitored point changes to 1, this indicates that the tenant has exceeded their specified target for the period indicated by the point name (day/month/year). Figure 3-25: Setup Tenant Alarm Groups as required 7. Select the ‘Messages’ tab in FM, setup messages and recipients as required. 8.
Innotech Service & Event Analyser Installation Instructions 3-2.3 Setup of Virtual Points in iSEA Virtual points provides the ability to derive a single value from a set of available real point values by performing additions and subtractions as required. For example, multiple power meter values may be added together to derive the total power usage value. In order to ensure compatibility with different devices, a multiplication factor can be set to convert between units, such as Watts to Kilowatts.
Innotech Service & Event Analyser Installation Instructions 2. In the Virtual Points section, left click on the text “Click To Add New Point”. This will create a new row for you to enter the details of a virtual point. Figure 3-28: Add New Virtual Points 3. Enter a name for the virtual point under the Name column. By default, a Virtual Point is set to an update rate of 60 seconds. This value may be modified to any value between 5 and 300 seconds.
Innotech Service & Event Analyser Installation Instructions 5. If you wish to temporarily disable a Virtual Point from sending values to iComm, uncheck the checkbox in the Enabled column. Figure 3-31: Enabling / Disabling Virtual Points 6. If you wish to permanently remove a Virtual Point from iSEA, click the rubbish bin icon at the end of the row you wish to delete. Figure 3-32: Permanently remove a Virtual Point 7.
Innotech Service & Event Analyser Installation Instructions 8. To link an Actual Point to a Virtual Point, select the virtual point, then in the Actual Points panel, left click on the text “Click To Add New Point”. Figure 3-33: Creation of Actual Points under Virtual Points 9. Enter the Connection ID, the Device ID and the Point Address as required in the appropriate fields.
Innotech Service & Event Analyser Installation Instructions 10. Enter a Conversion Factor if the value of the Actual Point needs to be converted. 11. If the Actual Point is to be subtracted from the total value of this Virtual Point, click on the +/- toggle switch in the first column of the current row. 12. Clicking the rubbish bin icon (see Figure 3-35) at the end of a row will delete that row. This action cannot be undone. Figure 3-35: Deletion of Actual Points under Virtual Points 13.
Innotech Service & Event Analyser Installation Instructions 14. When the Virtual Points manager connects to iComm, a notification will be displayed by iSEA stating how many virtual points have been created. If the Virtual Points manager gets disconnected from iComm, iSEA will also show a notification for this event.
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