Use and Care Guide
ibwellness.com
Chair Manual
16
15
Maintenance
- Turn o and unplug the chair
before cleaning.
- Use a dry, neutral colored cloth or
soft bristled brush to lightly wipe
the chair.
- Do not use water or any other
liquids to clean the chair.
- It must be sure storage of the cord
and the product in dry place to avoid
damage to the product.
Trouble Shooting
PROBLEM SOLUTION
The massage chair is connected to
power but is not functioning.
1. Check if the power plug is inserted
properly and the power outlet is
functioning properly.
2. Check to see if the main power switch is
in the “on” (“ I ”) position.
The remote controller is responding,
but the massage chair is not
functioning.
The massage chair may have automatically
shut down to prevent overheating. Please
turn o the power and allow the chair to
cool for 30-50 minutes.
Neither the remote controller or
massage chair are responding.
The massage chair automatically goes into
“full stop” or “idle” mode when a massage
program is completed. Please press the
power button again to turn on the chair.
.
If the sounds or movements are not normal, turn OFF the massage chair and
remove the power cord from the electric outlet. Contact the customer service
department for further assistance.
Any other servicing should be performed by an
authorized service representative.