User's Manual

56
My phone cannot receive
a text message
• The phone can store a maximum of 20 messages in its memory. If the memory
is full, delete a few texts to free up memory for new messages. See Deleting
messages on page 31 for more information
• If you still cannot receive a text, your service centre number may not be correct.
See Entering your service centre number on page 32 for more information or
contact your service provider
My phone continues to
display Searching satellite…
• Ensure your phone’s antenna is fully extended
• Ensure your phone’s antenna is pointed towards the satellite. Press Help for
onscreen guidance. Consult the Coverage map on page 8 to ensure you are
within coverage
• Ensure there is a clear line of sight to the satellite with no obstacles which could
block the signal. See Connecting to the satellite on page 13 for more information
• Contact your service provider if you are unable to resolve the problem
My phone displays
a language I do not
understand
• Press the red key to return to the main screen
• Press the left selection key to go to the menu screen
• Press the down navigation key twice to highlight the Settings icon
• Press the centre selection key to open Settings
• Press the down navigation key twice to highlight the Language icon
and press the centre selection key
• Press the centre selection key and use the navigation keys to highlight
the correct language and press the centre selection key again to change
the phone’s language
PROBLEM SOLUTION
Click to navigate
21 3
Troubleshooting
2 Welcome
3 Safety
6 Quick reference
9 Getting started
13 Using your IsatPhone 2
34 Location services
40 Phonebook & Contacts
44 Data
45 Personal settings
52 Security
55 Troubleshooting
58 Care and maintenance
60 Regulatory and compliance
63 Disclaimer
64 Accessories
65 Export controls
66 Malware
67 Downloading content
68 Notices
69 Protection of personal information
70 Type and specification
71 Index