Moby/6500 Ingenico Group – 101 Federal St, Suite 700, 7th flr, Boston, Massachusetts, 02110, United States Phone: +1.888.589.
We recommend that you read this installation guide before use. It will give you the necessary information about usage, safety precautions, installation and maintenance of your Moby/6500 card reader. WARRANTY / SECURITY In order to benefit from the product-related guarantee and to respect security, we ask you to use only accessories delivered in box with the product, entrusting maintenance operations only to an authorized person.
Security of your Moby/6500 Upon receipt of your card reader you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your reader or associated equipment, the chip card slot, or any other part of your reader.
Moby/6500 Card Reader Moby/6500 allows merchants to convert a smartphone or a tablet into a powerful and secure POS solution. Optional Dual Track Magnetic Swipe Contactless area 1.8’’ FSTN Display Smart Card insertion Physical keyboard With dedicated on/off and Bluetooth keys Usage ON To power ON the Moby/6500, simply press the “ ” key. STANDBY The Moby/6500 will automatically enter a low power, “standby” mode on its own after a period of disuse.
BLUETOOTH PAIRING AND CONNECTION Bluetooth is enabled as soon as the reader is turned on. The Moby/6500 is discoverable all the time. Pairing: Pairing of Moby/6500 with your mobile phone/tablet must be done from the mobile app that comes with it: 1. Open the mobile app 2. Tap on the Menu icon on the top left corner. 3. Tap on Settings 4. Tap on Bluetooth Readers 5. If Bluetooth on your device is OFF, turn it ON. 6. Tap on ‘Pair a New Reader’ to start the pairing process. 7.
Card reading Swipe Contactless Tap Smart Card Swiping a card • Insert the card manually in the swiping slot at the top of the reader, magstripe-facing up, as illustrated below. Swipe the card with constant speed, not too slow not too fast, for optimum reading accuracy. Inserting a chip card • Chip Cards should be inserted into the reader as illustrated, with the chip facing up and into the card reader slot. Tapping a contactless card/mobile device • Contactless Antenna is located around the LCD screen.
Maintenance Good rules for proper cleaning of the reader are: • Do not clean the electrical connections. • Do not use in any case solvents, detergents, alcoholic or abrasive products as those materials will damage the plastic or electrical contacts. • Avoid exposing the reader to direct sunlight. • Do not insert anything but cards into the smart card reader slot. Before cleaning, unplug all cables from the reader. Troubleshooting Moby/6500 does not turn on: • Battery level is too low.
Operation & Storage Operating conditions Operating temperature Connections +0°C to +50°C (charging), -10° C + 45°C (standalone) USB-C link (5v 1A) Storage conditions Storage temperature from -10°C to +70°C Max relative humidity 5 to 90%, non-condensing at 40°C operational Environment (WEEE, Batteries and Packaging) This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators.
Operating frequency range of Bluetooth: 2402MHz-2480MHz Operating frequency range of RF: 13.56MHz FCC Statement Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
