Link/2500 User Guide www.ingenico.
Contents 1_Introduction 4 2_Présentation 5 2_1 Content of the box 5 2_1_1 Terminal 5 2_2 Overview of the Link/2500 6 2_3 Keyboard details and functionality 2_4 Touch 9 panel (option) 9 2_5 Dual magnetic head (option) 10 2_6 Link/2500 I Integration version (option) 10 3_Use of the terminal 10 3_1 Switching off the terminal 10 3_2 Reading card 11 4_Installation 12 4_1 Recommendation 12 4_2 USB Terminal connections 13 4_2_1 USB type C 13 4_3 Opening trap door 13 4_4 SAMs & SIM
4_5 Battery 15 4_5_1 Main characteristics 15 4_5_2 Installing the battery 15 4_5_3 Charging the battery 16 4_5_4 Changing the battery 17 5_Recommendations 18 5_1 Safety 18 5_2 Security of your terminal 20 6_Environment (WEEE, Batteries and Packaging) 21 7_FCC/ISED Compliance 21 7_1 FCC Statement 21 7_2 ISED Canada Statement 22 8_Marking 23 9_Troubleshooting 24 User guide Link/2500 - Link/2500 I 3 Copyright© 2018 Ingenico All rights reserved
1_Introduction We hope that you will be fully satisfied with your new terminal Link/2500 I. This terminal is available in different models. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations.
2_Presentation 2_1 Content of the box 2_1_1 Terminal Link/2500 terminal unit User guide A battery pack disconnected (except Integration version) USB Cable ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped.
2_2 Overview of the Link/2500 Touch or Dual head version Terminal unit User guide Link/2500 - Link/2500 I 6 Copyright© 2018 Ingenico All rights reserved
2’’4 LCD Display (Touch panel in option) Magnetic card reader (second head in option) Contactless reader Smart card reader Compartment where are located (except Integration version): the battery pack the modules SAM1/SIM1 & SAM2/SIM2 User guide Link/2500 - Link/2500 I 7 Copyright© 2018 Ingenico All rights reserved
Compartment where are located for Dual magnetic head version : Standard Weight Dimensions (L x w x h) Slim version Integration version 155g 121g 128g 129x70x 17 mm 129x70x 13 mm 129x70x 14 mm Touch version 165g 168g 129x70x 18,4 mm 129x70x 19,4 mm Electrical mains network / PSU 100-240VAC / 50-60 Hz - Class II equipment Connections on terminal USB C connector User guide Link/2500 - Link/2500 I 8 Dual Head version Copyright© 2018 Ingenico All rights reserved
2_3 Keyboard details and functionality Some keys can have other functions according to the applications that are in the terminal. The functions key accesses the different application menus The red key cancels the procedure in progress The yellow key cancels the last character The green key validates input selections and information.
2_5 Dual magnetic head (option) The Link/2500 device could be equiped with a second magnetic head. 2_6 Link/2500 I Integration version (option) The Link/2500 device could be equip- ped with a rear connector to be used with another device such as smart phone. 3_Use of the terminal 3_1 Switching off the terminal If the battery is empty and the terminal in use is removed from its base, the terminal automatically shuts off. It may also be switch off by pressing simultaneously one second.
3_2 Reading card Magnetic stripe card Option Dual magnetic head version The card can be read either from right to left or left to right, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading. The card be read either from right to left or left to right, with the strip either facing or backing the terminal. Use a regular movement in order to ensure a reliable card reading.
The terminal behavior for the cardholder may depend on : The terminal environment Local usage (language...) anguage...) 4_Installation 4_1 Recommendation Location of the Link/2500 The terminal should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti-theft barrier etc.).
4_2 USB Terminal connections 4_2_1 USB type C There is an USB connector (USB type C) on the right side of the Link/2500 Wireless terminal (see below picture). This connector manages Host and Slave connexions. The terminal supports USB Keys with FAT16 or FAT32 The USB Key has to be used with an USB adapter (refers to accessories section) USB type C Connector used for PC travel charger, USB Key, etc… 4_3 Opening trap door CAUTION Switch off the terminal before opening the trapdoor.
Dual magnetic head otpion : Turn the terminal and unclip the trapdoor by pushing on the clip with as shown with the arrows on the picture. 4_4 SAMs & SIMs The connector modules security SAM/SIM is located inside the terminal, in a closed compartment. SAM and SIM location depend of the product. There is 3 possibilities : SIM1/SIM2 or SIM1/SAM2 or SAM1/SAM2.
4_5 Battery 4_5_1 Main characteristics Characteristics Li-ion 1200 mAh Li-ion 630 Ah (for Slim and Integration version Charge (power supply-1.0A) 80% capacity in 1h; full capacity in 1.5 hours * The battery capacity depends on the model of terminal and its use 4_5_2 Installing the battery (except Integration Version) WARNING Check that the terminal is not connected to the main electric network.
Place the battery pack in its compartment. Close the battery compartment trapdoor. Battery compartment 4_5_3 Charging the battery When does the battery need to be charged? On initial start-up, charge the battery for 4 hours under the environmental conditions stated above When used with a terminal power supply : connect the power supply to Link/2500 USB C connector.
4_5_4 Changing the battery (except Integration version) It is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. Turn it off by pressing simultaneously one second and (yellow key) for about Remove the battery trapdoor (see section 4.5.2“installing battery”) Lift the battery and remove it from its compartment Carefully disconnect battery, following the instructions below.
5_Recommendations 5_1 Safety Powering down the Link/2500 : Disconnect the Link/2500 power supply block adapter from the electrical mains network. Lithium cell The Link/2500 is fitted with an internal lithium cell which can only be accessed by a qualified technician. Battery Link/2500 is fitted with battery specially designed for this terminal. Only use the appropriate chargers and batteries listed in the Ingenico’s catalogue. Do not short-circuit the battery. Do not attempt to open the battery container.
Link/2500 I CL and Link/2500 CL/WiFi Frequency bands (Note:Link/2500 I CL does not support Wi-Fi) Transmitter Frequency : Wi-Fi (option): 2412-2462MHz,5150-5250MHz, 5250-5350MHz, 5470-5725MHz,5725-5850MHz NFC : 13.56MHz Receiver Frequency : Wi-Fi (option) : 2412-2462MHz, 5150-5250MHz, 5250-5350MHz, 5470-5725MHz ,5725-5850MHz NFC : 13.
5_2 Security of your terminal Your device fulfils current applicable PCI PTS security requirements. Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt.
6_Environment (WEEE, Batteries and Packaging This product is labeled in accordance with European Directives 2012/19/UE concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.
15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
ISED RF exposure statement: Le présent appareil est conforme aux CNR d’ISED Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: 1) l’appareil ne doit pas produire de brouillage, et 2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
9_Troubleshooting The terminal does not turn on Check the battery (is it discharged, is it connected?) A full discharged battery can take long charging time to recover Connect terminal to terminal power supply Cards are not read Check that the magnetic card is swiped correctly (with magnetic band on terminal side).
“This Document is Copyright © 2018 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.
