Specifications

ManualsBrandsIngenico ManualsPOS EquipmentDesk 5000®

The Desk/5000 is the most innovative payment device, leveraging Business Apps and broad

connections to external devices. The Desk/5000 meets the most demanding use cases, turning

the point of sale into a point of service.

Highest security

The Desk/5000 satisfies the latest security requirements.

It is PCI-PTS 5.x certified and designed to comply with any local

regulation. Its Telium TETRA OS uses the latest cryptographic

schemes with future-proof key length.

All payment options

The Desk/5000 enables NFC couponing and wallet use cases,

in addition to EMV Chip & PIN, Swipe & Sign and contactless.

User-friendly and intuitive interface

Featuring powerful multimedia capabilities and a large 3.5-inch

touchscreen, the Desk/5000 provides best-in-class user experiences

thanks to a rich interface with a wealth of business Apps.

Maximized network availability

In addition to Ethernet and modem, the Desk/5000 offers the

widest set of radio connectivity with GPRS, 3G, Dual SIM, Bluetooth

and WiFi. It optimizes network availability and communication costs.

Seamless NFC payment

The Desk/5000 boosts contactless payment by offering to

customers a seamless experience through a dedicated card-reader

zone and faster transaction flows.

Electronic signature for payment and business apps

The Desk/5000 offers signature capture capabilities for electronic

payments, receipt storage and new business Apps such

as contracts, warranty programs or enrollment.

An OS with secure payment and creative freedom

Backed by 30 years of experience, the Telium TETRA operating

system is the perfect combination of Ingenico Group’s legacy

in payment expertise and openness to the web. It embeds the best

security mechanisms to protect transaction privacy, while enabling

the deployment of appealing HTML5 web-based rich media

business apps.

www.ingenico.com

NAME

Desk/5000

Processor

Application & Crypto processor Cortex A5

Memory

Internal

External

512 MB Flash, 512 MB RAM

MicroSD up to 32GB

Option

Telium TETRA

SIM

2 SIM Option

SAM

2 SAM

3rd SAM

Option

Card readers

Magstripe

Smart card

Contactless

ISO 1/2/3, 500K lifespan

EMV Level 1, 500K lifespan

EMV Level 1 compliant

Option

Display

Colour 3.5” backlit, HVGA (480x320 pixels)

Touchscreen

Resistive Finger & stylus (300K lifespan signature)

Keypad

16 hard top keys, raised marking, backlit

Audio

Buzzer

Audio Jack

Speaker

Stereo

Mono

Option

Video

Video accelerator H264 codec

Thermal Printer

Speed in l/s

Paper roll cage

20 l/s

58 mm width x ø 40 mm

Terminal connectivity

Wireless

Wired

GSM/GPRS

Bluetooth Class 2

Wi-Fi

Dial-up MODEM

Ethernet 10/100 base T

Option

Terminal connections

USB

Power Supply

Serial

1 USB Host

1 USB Slave

Dedicated power Jack

1 RS232

2nd RS232

Option

Power supply

16 W or 32 W

Terminal size

187x82x68 mm (7.3x2.6x3.2x2.6”)

Weight

340 g (12 oz)

Environment

Operating Temperature

Storage Temperature

Operating Humidity

0°C to +40°C (32°F to 104°F)

-20°C to +55°C (-4°F to 131°F)

85% non-condensing at +40°C (104°F)

Accessory

Magic Box

Privacy shield

1xRS+1xPower+1xEth.+1xLine In

2xRS+1xPower+1xEth.+1xLine In

Factory mounted

Field upgradable

Option

Security

PCI PTS 5.X & 4.x online &

offline certified