User's Guide

25
Ⅸ Trouble removal
If there is a problem with the equipment, check and fix it according to the suggestions
in the list.If the problem is not mentioned in the list, or cannot be repaired by yourself,
please contact the supplier for repair.
Fault
Reason
Solution
Monocular can’t open.
Low power
Charge
External power no
available.
USB line damage
Change another use line
The image is not clear,
vertical lines appear, or
the background is
uneven.
Need calibration
Do background correction or shutter
correction in the menu
Image too dark
Brightness too low
Adjustment brightness in the menu
Poor image quality or
reduced detection
range .
Operating in the harsh environment
Can’t connect with
phone or PC.
Wi-Fi code is wrong
Press the right code
Disruptive by too much
Wi-Fi net-work
Move the device far away from the area
Wi-Fi signal lost or
interrupted .
Out of Wi-Fi coverage or
there have obstruction
Reset the device where have Wi-Fi signal
When used at low
temperatures, the image
quality of the
environment is worse
than that at positive
temperatures.
Under the temperature condition above zero, the observed object
(environment and background) will heat up differently due to different
thermal conductivity, resulting in high temperature contrast, so the image
quality will be higher.
At low temperatures, the object being observed (the background) usually
cools down to roughly the same temperature because the temperature
contrast is greatly reduced and the image quality (detail) is poor, which is
a feature of thermal imaging equipment.