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User Manual

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Table Of Contents
Night Vision Go User Manual
15
4.Precautions
WARNING
1. Do not place this product in a humid environment or rinse it with water, to prevent
electrical leakage or short circuit.
2. This product is sensitive to thermal radiation. Whether you are using it or not, do not
direct its lens to the sun or other heat sources at temperatures above 300℃ for a
long time.
3. Please store the product in the supplied pouch or box after use.
4. To prevent device failure, disassembling the device shell without permission is strictly
prohibited.
5. The lens and the Type-C connector are prone to damage. Do not knock, pry,
puncture, or scratch them.
5.FAQs
(1) Q: Why does my Night Vision Go not respond after being plugged into the phone?
A: Troubleshoot in this order:
a) Ensure that your phone runs with Android 6.0 or later,Android 9.0 or later are recommended.
b) Verify that the OTG option is available on your phone and is enabled. If you are using OPPO, VIVO,
OnePlus, Realme, or iQOO, search "OTG" in Settings and manually turn it on. This function is
automatically turned off after 10 minutes of inactivity. On most other phones, OTG is turned on by default
and can be used directly.
c) Ensure that you have downloaded the Night Vision Go app and granted all permissions required by the
app.
d) Unplug and plug in Night Vision Go. If it still does not respond, contact our after-sales staff.
(2) Q: What should I do in the event of a blurry screen or inaccurate temperature measurement?
A: Given the operating characteristics of uncooled infrared detectors, you need to refresh the screen
using the shutter, that is, tapping the shutter icon in the upper right corner. This helps produce clearer
images and more accurate temperatures.
(3) Q: Can I use Night Vision Go to observe objects under water, outside glass windows, under clothes,
or under the skin?
A: Night Vision Go mainly detects an infrared wavelength range of 8~14μm. So it cannot observe through
water or ordinary glass and can only measure temperatures on the surfaces of clothes and skin.