Spec Sheet

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USER MANUAL |
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21!
TROUBLESHOOTING - CARD READING
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If you are having problems with magnetic card refer to the table below for
possible causes.
Item
Problem
Possible Cause
1
No card data returned during
swiping.
* Infinea TAB 4 not turned On.
* Card inserted incorrectly.
* Swipe method incorrect.
* Faulty read head.
* Unreadable magnetic strip.
* Secured Head reader requires encrypted
data decryption.
* Secured Head in tamper detected mode
2
Partial card data returned during
swiping.
* Swipe method incorrect.
* Faulty read head.
* Unreadable magnetic strip.