DPP-350 Thermal Printer User Manual Infinite Peripherals, Inc. www.ipcprint.com DPP-350 User Manual v1.09 ....................
Legal notice The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Infinite Peripherals is under license. Infinite Peripherals, Inc. www.ipcprint.com DPP-350 User Manual v1.09 . . . . . . . . . . . .Page . . .2. . . . .
Contents Contents............................................................................................... 3 Technical Data ..................................................................................... 4 Box Contents ....................................................................................... 5 Compatible Devices ............................................................................ 6 Getting Started .............................................................................
Technical Data Feature Printing method Printing speed Print Width Dot density Resident fonts Loadable fonts Printing columns Logo Registration Memory Resident Barcodes Communications Readers Emulation Power supply Environment Reliability (MTBF) Dimensions Weight Thermal paper Thermal Labels Specifications Line thermal dot printing 60mm/sec at 8.
Box Contents Your IPC DPP-350 comes with the following items listed below: Item Part Number Descriptions 1 DPP-350xx DPP-350 Thermal printer 2 - AC charger 3 - 1 Roll of thermal paper 4 - User's manual Image Table 2 Software ( Drivers & SDK ): Because of the continually evolving Driver & SDK to support new mobile devices, Drivers & SDK are distributed online and is available for download at our website indicated below.
Compatible Devices The DPP-350 (Serial & USB) / DPP-350 (Bluetooth®) portable thermal printer is designed specifically for use with most PDA & Smartphone devices. The DPP-350 can be used in a variety of applications where Printing / Card Reading is required. User Notes: Compatibility depends on the type of communication method “Serial / USB / Bluetooth®” your PDA or Smartphone supports and the availability of DPP-350 driver for your device. • Determine the method of communications your device supports.
Getting Started The IPC DPP-350 allows you to printer information from your PDA & Smartphone. Before using the DPP-350 thermal printer the battery should be properly charged. The following Quick Start guide will help to get your DPP-350 ready for use. Quick Start: Steps 1 2 3 4 What to do Purpose Charge the DPP-350 rechargeable battery pack as recommended in this manual.
About Your DPP-350 ♦ DPP-350 left view Paper Cover Lever Power On/Off Switch Paper Feed Serial RS232 Magnetic Card Reader Figure 1 ♦ DPP-350 right view Charging LED ON/OFF & Error LED Reader LED Mini USB Port Charger Input Smart Card Reader (Optional) Figure 2 Infinite Peripherals, Inc. www.ipcprint.com DPP-350 User Manual v1.09 . . . . . . . . . . . .Page . . .8. . . . .
Charging the DPP-350: The DPP-350 uses a Lithium Ion rechargeable battery pack. Before first use, the DPP-350 battery pack should be charged for at least 4 hours. To prevent electrical damage to the DPP-350 and/or battery pack, please use approved AC Charger only. Solid RED = charging Solid GREEN = fully charged (~4 hrs.) AC Charger Figure 3 Infinite Peripherals, Inc. www.ipcprint.com DPP-350 User Manual v1.09 . . . . . . . . . . . .Page . . .9. . . . .
Status & Operating Modes The DPP-350 uses LEDs to indicate various conditions of operation. This may be charging, active or online, battery low conditions. The following explains these conditions and LED indication.
Loading Paper The DPP-350 uses a drop-and-load design making paper loading easy and trouble free. To load paper, simply lift up the paper cover latch and drop in the new roll as shown in the steps below. 1. Lift the paper cover latch to unlock the paper cover as shown in the figure on the right. Figure 5 2. Lift the paper cover. 3. Drop in the new roll of thermal media (Stand Paper or Labels) as shown in the figure on the left.
Power On Self-test The DPP350’s LF switch/button is used for entering various printer modes. These modes can be used to assist developers in debugging problems related to programming and communication. The following explain how to access the various operating modes. Step #1: Make sure the printer is OFF (On-line LED is OFF) before performing step #2. Step #2: Press and hold the line feed button (LF). While pressing the (LF) button, press the (ON) button momentarily and release when the LED turns green.
Self-test The DPP-350 has a built-in test pattern that shows the printer’s current configuration as well as the various resident printer fonts. The self-test can also be used as a troubleshooting tool to determine printing problems or battery level. The steps below show how the self-test is printed activated. • Resident font sizes • Characters per line • Text formatting • Resident character set • Resident barcode symbols • Printer’s Configuration Figure 8 Infinite Peripherals, Inc. www.ipcprint.
Dip Switch Settings The DPP-350 is designed to use different methods of communications. Care must be taken to ensure that the DIP Switches are not changed from its default factory configuration unless required. ♦ DIP SWITCH SETTINGS: The printer has two absolutely different operation modes. They are determined by the state of switch Sw2: • • OFF ESC/POS mode ON Hex Dump mode These two modes have absolutely different list of commands that are both described below.
DIP Switch Location Figure 9 DIP Switch Figure 10 Infinite Peripherals, Inc. www.ipcprint.com DPP-350 User Manual v1.09 . . . . . . . . . . . .Page . . .15. . . . .
Memory Switch Settings The DPP350 uses nonvolatile memory for storing some of the printer default configuration. The following table shows the available options. Memory Switch Options Memory Switch (see command reference GS command) 1000000010 BAUD RATE 115200 bps POWER OFF TIME 10 minutes PRINT DENSITY 100% CHARACTER TABLE WESTERN (1252) Table 7 Infinite Peripherals, Inc. www.ipcprint.com DPP-350 User Manual v1.09 . . . . . . . . . . . .Page . . .16. . . . .
Setting Memory Switch ♦ MEMORY SWITCH SETTINGS: Step #1: Make sure the printer is OFF (STATUS LED is OFF) before performing step #2. Step #2: Press and hold the line feed button (LF). While pressing the (LF) button, press and hold the (ON) button until the status LED display solid RED. Step #3: Release the (ON) button and count (2) Beeps or until the next solid RED LED is displayed. Release LF button and follow the instruction printed.
Memory Switch Details ♦ SW1: ♦ SW2: Execute Carriage Return as Line Feed. ♦ SW3: Disable Line Feed command. Enable/Disable buzzer. ♦ SW4-7: Reserved for future features. ♦ SW8: ♦ SW9: ♦ SW10: (OFF) set USB as the host mode. Prevents others from discovering printer when set to ENABLE. Must be set after pairing is completed. Allow the use of USB port for communications. Infinite Peripherals, Inc. www.ipcprint.com DPP-350 User Manual v1.09 . . . . . . . . . . . .Page . . .18.
Pairing Info Details ♦ ♦ ♦ ♦ ♦ BAUD RATE: AUTO OFF TIME: PRINT DENSITY: CHARACTER TABLE: PAIRING INFO: Default is 115200 Default is 5 minutes Default is 100% Default is WESTERN (1252) DEFAULT is (SAVE = No) Notes: When saving pairing information, the printer remembers Bluetooth information of the last device connected (paired) to the printer. Saving pairing info prevents the printer from asking for passkey upon initialization. The process for using this option is described below.
Communication Configuration The following default configurations are used for the different communication methods.
Connecting Device The DPP-350 is designed to use different methods of communications. Care must be taken to ensure that the DPP-350 USB or Serial connector and PDA & Smartphone connector are not accidentally damaged. The figures below show how to attach the different device to the DPP-350. ♦ Serial / USB ( Cabled ) Version: • Connect the DPP-350 using Mini USB or Serial cable is shown in the figure below.
Bluetooth® Setup Adding New Bluetooth® Device to PDA or Smartphones The following is a brief explanation on how to [Pair] your Bluetooth® DPP-350 to PDA & Smartphones. BlackBerry Devices: Add Device or Pairing Bluetooth® peripherals to BlackBerry devices require the use of the device Bluetooth® manager. Image on the right shows a typical Blackberry Bluetooth® manager. When adding / pairing the DPP-350, use the [0000] pairing key when prompted.
Loading Drivers Loading DPP-350 drivers for you’re PDA or Smartphones. BlackBerry Devices: Blackberry Desktop Manager shown in the figure on the right is used to load third party software on to your device. Please review your device’s documentation on how to use the Application Loader Option to load software on to your device. Windows Mobile Devices: Active Sync shown in the figure on the right is used to install third party applications on to your mobile device.
Magnetic Card Reader (MS Version only) The DPP-350 has a built-in magnetic card reader. The card reader incorporates a (3)-track magnetic read head requiring a single swipe to read field data from all three tracks. Magnetic Strip ( Face this direction ) Card Swipe Direction Magnetic Card Reader Figure 13 The reader’s magnetic head faces towards the front of the printer. When placing the card into the reader, the magnetic strip must be facing as show in the figure above.
Smart Card Reader (SC Version only) The DPP-350 has a built-in smart card reader (optional). The smart card reader is designed to read information stored embedded on smart chips and process the information using device side software. Smart Chip ( Face this direction ) Card Insert Direction Reader Active LED Figure 14 When placing the card into the reader, the smart chip must be facing to the front of the printer as show in the figure above. Insert the card in to the reader until the card stops.
MIFARE Reader (MF Version only) The DPP-350 has a built-in MIFARE reader (optional). The MIFARE reader is designed to read information stored embedded on MIFARE contact less cards or tags and process the information using device side software. Place the MIFARE card close to the printer facing the front of the printer as shown in the figure above. User Notes: To use the MIFARE reader feature, special software must be used to read and process the card information.
Replacing Battery To replace the battery in the DPP-350 thermal printer follow the steps below. Steps: 1. Turn over the DPP-350 and place on a flat surface. Rotate the (2) locking levers as shown in the figure on the right. Figure 15 2. Lift the battery cover as showed in the figure on the right. Figure 16 3. Lift the battery as shown in the figure on the right. Figure 17 4. Detach the battery connector as shown in the figure on the right. Reverse Steps 1-4 to install the new battery pack.
Developing Solution Integrating the DPP-350 into your mobile solution requires the use of the DPP-350 PDA & Smartphone SDK. The SDK incorporates API specific to developing printing applications and using the integrated Magnetic Card Reader / Smart Card Reader capability of the DPP350. The table below shows the SDKs currently available for PDA & Smartphone devices. OS BlackBerry Palm One Windows Mobile Language Java C ++ Basic Basic VB.Net C ++ C Sharp SDK - IDE RIM BlackBerry Java JDE 4.
Troubleshooting If you’re having problems capturing signatures refer to the table below for possible causes. Item Problem Possible Cause 1 Paper feeds after issuing a print job but no printed text visible on paper. Thermal media is specially coated on outside of roll. Remove paper roll and reload properly. See section “Loading Paper” for details on loading paper. Paper cover not installed properly. See section “Loading Paper” for details on replacing paper cover.
Federal Communications Commission Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
Contact Information National Sales Headquarters: Infinite Peripherals, Inc. 1340 Reynolds Avenue Suite 101 Irvine, CA 92614 Toll Free: 866-278-7860 Phone: 949-222-0300 Fax: 949-222-0375 www.ipcprint.com MobileSales@ipcprint.com HQ and Main Distribution Facility: Infinite Peripherals, Inc. 3104 N. Arlington Heights Road Arlington Heights, IL 60004 Phone: 847-818-1260 Fax: 847-818-1287 www.ipcprint.com MobileSales@ipcprint.com East Coast Sales Office Infinite Peripherals, Inc.
